Job Description
General Summary:
The Medical Engagement Operations Manager position will be responsible for managing the HCP contracting process and conducting the planning for Medical Advisory Boards across all disease areas for Global Medical and North America Medical Affairs. This position will collaborate with multiple internal stakeholders, external thought leaders, and external agencies. This position will report to the Sr. Director, Medical Operations.
Key Duties and Responsibilities:
- Submit Contract Request Forms
- Assist in the completion of HCP agreements and requisitions
- Submit HCP invoices and track payments
- Assist in the timely completion of GST reporting and Sub-certification Review
- Ensure required documentation is uploaded into the contracting tool for audit readiness
- Provide project management for Advisory Boards, including scheduling kick-off and planning meetings, creating timelines, managing the virtual and/or onsite vendors, and arranging moderator training.
- Liaise with internal partners to manage contracting, fair market value and global spend reporting
- Ensure advisory board compliance with Regulatory, Legal and OBIE policies assuring audit-readiness
- Work closely with Corporate Services to arrange HCP travel and logistics for in-person advisory boards
- Support compiling the Annual Advisory Board plan
- Prepare status reports and training documents as needed
- Maintain the Medical Operations Advisory Board Teams site
- Maintain the Medical Advisory Board Planning intranet site
Knowledge and Skills:
- Strong interpersonal skills with experience supporting cross-functional teams in matrix environment; skilled at exchanging complex/sensitive information and influencing others to take action.
- Ability to manage multiple priorities and follow tasks through to completion
- Ability to work in a fast-paced, innovative environment while remaining flexible, proactive, resourceful and efficient.
- Excellent ability to solve problems by applying technical experience and guided by precedents; works somewhat independently, escalating issues or engaging senior staff as needed
- Strong verbal and written communication skills
- Ability to work well in teams
- Initiative and the ability to maintain a high level of productivity with minimal supervision
- Proven ability to manage multiple assignments and activities simultaneously
- Strong presentation skills and verbal communication
- Ability to complete goals with allotted timeframes and deliver high-quality results
- Ability to initiate, plan, and complete simultaneous complex projects
- Strong initiative and ability to identify issues and create solutions
- Comfort with interacting with senior management and external thought leaders
- Ability to use Microsoft Office programs (Word, PowerPoint, Excel)
- Familiarity with virtual meeting platforms (Zoom, Within3)
- Strong project management skills
Education and Experience:
- BA/BS with 2+ years pharmaceutical company experience
- Typically requires 4 years of experience working in a project management role in the biotech/pharmaceutical industry or the equivalent combination of education and experience
Pay Range:
$119,520 - $179,280
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Remote-Eligible
Flex Eligibility Status:
In this Remote-Eligible role, you can choose to be designated as:
1. Remote: work remotely five days per week and come into the office on occasion – you’re always welcome on-site; or select
2. Hybrid: work remotely up to two days per week; or select
3. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]
What We Do
Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious and life-threatening diseases.
We discovered and developed the first medicines to treat the underlying cause of cystic fibrosis (CF), a rare, life-threatening genetic disease. In addition to clinical development programs in CF, Vertex has more than a dozen ongoing research programs focused on the underlying mechanisms of other serious diseases.
Founded in 1989 in Cambridge, Massachusetts, our corporate headquarters is now located in Boston’s Innovation District, and our international headquarters is in London, United Kingdom. We currently employ approximately 3,500 people in the United States, Europe, Canada, Australia and Latin America with nearly two-thirds of our staff dedicated to research and development.
Vertex is consistently recognized as one of the industry’s top places to work by Science Magazine, The Boston Globe, Boston Business Journal and the San Diego Business Journal. Our research and medicines have also received esteemed recognitions, including the Robert J. Beall Therapeutics Development Award, the French Prix Galien and the British Pharmacological Society awards.