Manager Group Sales

Who are we hiring?

The Manager, Group Sales is a proactive, energetic, and passionate sales professional whose primary focus is group ticket sales for Sphere. This person will develop and execute strategic outbound sales initiatives to maximize revenue for the groups sales channel and solicit business from defined vertical markets that may include corporate, convention, tour and travel and leisure segments. This person will also be a strong team player that will utilize their prior work experience to enhance the overall performance of the group sales team.

What will you do?

• Meet and exceed all quarterly and annual revenue goals assigned.
• Manage the full sales cycle from lead generation and prospecting to closing sales, with a specific focus on the Las Vegas Conference & Convention vertical through outbound sales efforts.
• Manage and maintain robust pipeline of both inbound and outbound leads, with a key focus on outbound sales initiatives.
• Proactively pursue new and repeat business opportunities through cold outreach to prospective clients through phone calls, emails, office visits, in-person or virtual meetings, and networking events while consistently exceeding daily and weekly assigned KPI metrics.
• Effectively manage and track all sales, inventory adjustments, activity and client and prospect interaction through company CRM and administrative systems in a timely manner.
• Leverage sales accelerating technology and tools provided to increase overall efficiency and production.
• Meaningful engagement with customers to analyze each client’s needs and create tailored proposals and presentations as needed in addition to providing recommendations to create authentic and distinctively different experiences for our group guests.
• Provide excellent customer service and create long-term loyalty and repeat business as a result of total account management rather than transaction-oriented selling.
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and strategically sell against our competition.
• Manage sales presence and process at external events such as tradeshows and conferences.
• Effectively work select Sphere related events including but not limited to sales tables, hosting prospects, strengthening relationships, conducting site inspections, attending networking events, providing excellent customer service, and much more.
• Foster positive working relationships and results within department, company, and client base by living our company values of respect, teamwork, creativity, excellence and a passion to serve.
• All other duties identified by management.

What do you need to succeed?

• A bachelor’s degree in hospitality, sales, business, communications, or related field.  
• Minimum of 4 years of sales experience in either hospitality, entertainment, sports, or leisure/travel preferably within the entertainment or broader hospitality industry.
• Minimum of 3 years of ticket sales experience, with a proven track record of hitting sales KPI’s and exceeding assigned sales goals on both a quarterly and annual basis.
• A qualified applicant is a proven “closer” and thrives on the challenge of prospecting, vetting, and closing new business opportunities, with a specific focus on corporate sales. 
• Has an extensive track record of success with the entire B2B sales process, including setting meetings with prospective clients, building proposals tailored to client needs, and closing new business opportunities.
• Detail-oriented, self-sufficient individual with strong communication skills, both verbal and written, and the ability to communicate effectively with prospects, customers, and internal team.  
• Positive, hard-working individual with a coachable and adaptable personality.
• Solution-oriented and embraces challenges within a fast-paced environment.
• Excellent business communication and presentation skills, both verbal and written.
• Solid decision-making, organizational, and interpersonal skills.
• Excellent sales and negotiation skills, business development and market research.
• Ability to use computer, CRM and ticketing technology programs – Experience with Salesforce is a plus.
• Ability to work well in a team selling environment and collaborate with others to drive team success and positively impact team culture.
• Prior experience with Ticketmaster, Architics, ZoomInfo, & LinkedIn Sales Navigator is strongly preferred.

Special Requirements

• Ability to travel domestically and internationally for sales missions, tradeshows and conferences, as needed.
• Works primarily in an office environment but upon request will be expected to attend shows and other events on evenings, weekends, and holidays.
• Reliable transportation for off-property events, sales calls, meetings etc.
• Ability to stand for extended periods.
• Ability to lift and carry up to 30 pounds.

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