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Posting Job Title:
Manager, System Support (SST)
Overview:The System Support Manager (SST) is responsible for holding accountability for the comprehensive management of all activities undertaken by the SST System Support Team. This includes diligently ensuring that all planned projects are not only initiated in a timely manner but are also meticulously implemented while adhering strictly to established budgetary constraints and project timelines.
This role reports to the Head of System Support & Enterprise Business Continuity.
Key Responsibilities and Accountabilities:
Functional (job responsibilities)
Implement approved SST projects and enhancement.
Perform gap analysis, prepare user requirements and test scripts covering User Acceptance Testing for all aspects of system requirements.
Ensure that all SST systems and processes comply with the latest regulatory requirements as well as internal policies and controls.
Contact point for other departments and organizations on matters related to SST projects and system support.
Collaborate with IT, internal business partners, and external vendors to identify, understand, implement and support business capabilities.
Planning and budgetary control for implementation of SST projects.
Jobholder Requirements
Malaysian citizen.
Education/Qualification
Degree in Business and Finance, or Information System Management or in any relevant studies.
Experience/Requirements
3 years and above experience working in recognized services orientated industry preferably with SST system management experience.
3 years and above system analytical skills and management experience
Working proficiency of English and Bahasa Malaysia.
What’s next?
Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.
HLB Careers link:
For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
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What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.
With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.
Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
