KEY RESPONSIBILITIES:
1. Lead and provide oversight to all card stakeholders in operationalization of new and emerging card scheme requirements within KCB Kenya and Subsidiaries as well as in emerging markets where the bank shall expand card business.
2. Lead investigations for suspected non-compliance to card scheme regulation and restore compliance where applicable.
3. Contact person for Card Payment partners (Visa, MasterCard and UPI) on all matters card compliance including provision of timely updates to card scheme global compliance team during an investigation
4. Cost Management including responding to cases raised by Card Schemes to avert penalties associated with non-compliance by ensuring timely closure and review of Card scheme invoices to advise card business on best practices to reduce costs
5. Bank representative in regular operational risk/Compliance review meetings organized by the card schemes representatives and provide an update on banks position in managing compliance risks
6. Champion projects/ changes in implementation of scheme rules and mandates including embedding of PCIDSS (Payment Card Institute Data Security Standards) in Bank systems as guided by the scheme rules
7. Tracking and oversight on closure of audit issues in liaison with affected KCB card business units.
8. Liaison with KCB Card Business teams to advise and assure on contracted Payment Service Providers (PSPs) compliance with Card Scheme requirements.
9. Responsible for process standardization on Card Compliance across the group including reviewing Card changes related to mandates at Pre-CAB.
10. Review and ensure accuracy of Card schemes MIS reporting and continuous operationalization of new and emerging card reporting standards.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional Qualifications:
Particulars Detail Specific Field or Qualification Need Type[1] Education Bachelor’s Degree Any related RQ Professional QualificationsRisk/Compliance certification
Visa and Mastercard Schemes
AML/CFT certification
RQ
RQ
RQ
Master’s degree Business Related AA
Experience
Total Minimum No of Years Experience Required 5 yearsDetail Minimum No of Years Need Type[1] Card Schemes regulatory Compliance 3 ES Risk Management 3 ES AML/CFT & KYC compliance 2 ES Stakeholder Management 2 ES Card Operations 3 ES
Skills Required
- Bachelor's degree (related field)
- Risk/Compliance certification
- Visa and MasterCard schemes knowledge/certification
- AML/CFT certification
- Master's degree in Business (advantage)
- Minimum total work experience: 5 years
- Card schemes regulatory compliance experience (minimum 3 years)
- Risk management experience (minimum 3 years)
- Card operations experience (minimum 3 years)
- AML/CFT and KYC compliance experience (minimum 2 years)
- Stakeholder management experience (minimum 2 years)
What We Do
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
