Lead, Governance and Strategic Preparedness

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead, Governance and Strategic Preparedness
Overview
The Mastercard Global Fusion and Intelligence program is seeking a Lead, Governance and Strategic Preparedness to join the newest addition to our global network of fusion centers in Singapore. Reporting to the Director of Governance and Strategic Preparedness, The Lead will serve as the operational backbone for four core workstreams that are essential to program integrity and continuous improvement: Lessons Learned, Exercise Planning and Coordination, Regulatory Compliance and Tracking, and Program Management Support.
This role is built for someone who thrives at the intersection of execution and strategy. The Lead will drive day-to-day delivery of critical operational security processes, ensure seamless execution against program priorities, and translate that work into clear, data-driven narratives that demonstrate value to stakeholders. The ideal candidate brings sharp analytical instincts, exceptional attention to detail, and a genuine passion for collaboration and culture. They are highly motivated, intellectually curious, and approach their work with a futurist mindset.
Role
In this position, you will:• Own and facilitate the Fusion Center's Lessons Learned program, driving structured after-action reviews following cyber, fraud, physical security, and crisis events, synthesizing findings into actionable recommendations, tracking remediation progress, and maintaining a knowledge management framework that captures institutional insights across the Singapore site and the broader global network• Lead the planning, coordination, and execution of preparedness exercises and Threatcasting events at the regional level, aligned to global program priorities, ensuring outcomes are documented and fed directly into the Lessons Learned program and capability improvement planning• Champion the Fusion Center's regulatory compliance objectives by maintaining an active inventory of requirements across the Asia-Pacific region and globally, tracking obligations, deadlines, and audit readiness, and coordinating with legal, risk, and business unit partners to ensure operations remain aligned with evolving frameworks• Support the Director and Chief of Staff with program management deliverables including reporting, milestone tracking, stakeholder communications, and governance documentation, while contributing to the advancement of Fusion Center capabilities across people, processes, and technology in alignment with global standards
All About You• Excellent communication, facilitation, and interpersonal skills, with demonstrated ability to build and maintain relationships across mid- to senior-level stakeholders and foster a culture of collaboration, decency, and team spirit • Strong judgment and decision-making capabilities, with a track record of navigating ambiguous or time-sensitive environments, anticipating risks, and delivering balanced, well-reasoned recommendations to stakeholders • Proven ability to handle sensitive and confidential information with discretion, while mentoring and developing junior team members with professionalism and care• Demonstrates advanced proficiency in data analysis and visualization, including building queries, pivot tables, dashboards, and structured reports using tools such as Excel, Power BI, or equivalent platforms, with the ability to transform raw operational data into compelling, decision-ready insights for senior leadership• Familiarity with cybersecurity operations and the threat landscape, with working knowledge in at least one of the following disciplines: Fusion Center, Security Operations Center, Incident Response, Threat Intelligence, or Risk Management, applied in support of governance, compliance, or program delivery functions• Bachelor of Science or Business Administration with a concentration in computer science, information systems, information security, math, decision sciences, risk management, or engineering (mechanical, electrical, industrial), or equivalent work experience
The Ideal Candidate• Brings a clear sense of mission, understanding that the work of governance and preparedness directly enables Mastercard's ability to protect its people, its partners, and the payments ecosystem• Takes ownership of the Lessons Learned program with discipline and follow-through, ensuring findings translate into measurable improvements rather than reports that sit on a shelf• Approaches exercise planning with creativity and rigor, designing scenarios that genuinely stress-test capabilities and produce insights that sharpen the program• Tracks regulatory obligations with precision, stays ahead of shifting compliance requirements across the region, and escalates risks before they become issues• Supports program management deliverables with the reliability and attention to detail that leadership depends on to make informed decisions• Communicates complex operational and security concepts clearly and concisely across technical and non-technical audiences• Is a confident, precise writer and speaker who can represent the program credibly to stakeholders at all levels• Approaches every gap, obstacle, and ambiguity with a solutions-first mindset
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.