Manager, GMP Operational Quality (Hybrid)

Posted 5 Hours Ago
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Boston, MA
3-5 Years Experience
Biotech • Pharmaceutical
The Role
The Quality Manager leads quality assurance activities, collaborates with business partners to resolve quality issues, performs change control assessments, and drives continuous improvement projects. Responsibilities include root-cause analysis, authoring SOPs, and assisting with regulatory inspections.
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Job Description

General Summary:

The Quality Manager is a technical resource on the principles and application of quality assurance and compliance. The Quality Manager coordinates or executes activities on a wide range of projects and participates in the design and execution of new projects.

Key Duties and Responsibilities:

  • Collaborate with internal and external business partners to resolve quality issues to ensure compliant solutions
  • Lead root-cause analysis and product impact assessment for investigations as a result of deviations, OOS, and OOT investigations ensuring appropriate CAPA actions are identified
  • Perform change control assessments and closure approvals
  • Establish and revise Quality Agreements between CMOs/Suppliers and Vertex, as needed
  • Collect data and report on metrics
  • Represent Vertex Quality on cross-functional working teams, applying strong communication and collaboration skills.
  • Lead continuous improvement projects
  • Author SOP's to support commercial quality functions.
  • Assist with regulatory agency inspections
  • Identify and facilitate continuous improvement efforts

Knowledge and Skills:

  • Good understanding of both the conceptual and practical application of cGMPs in a pharmaceutical setting
  • Proven experience leading various straightforward projects/teams within stated objectives and timelines.
  • Ability to communicate effectively with cross-functional team members, exchanging complex information and influencing/guiding others to understand a stated viewpoint
  • Ability to manage own workload to achieve goals and seek opportunities to share information and help others understand technical processes
  • Formal project management experience
  • Strong communication skills (written and verbal) with the ability to communicate to a variety of audiences.
  • Able to integrates activities with other groups, departments, and project teams as needed.
  • Demonstrated ability to evaluate quality matters and solve problems leveraging technical experience and advanced judgment to select appropriate solutions
  • Excellent team player and collaborator
  • Highly proficient in leading event investigations, Root Cause Analysis (RCA), and CAPA
  • Experience with electronic document management systems (e.g., QDoccs, Trackwise, Veeva)

Education and Experience:

  • Bachelor's degree in scientific or allied health field (or equivalent degree)
  • Typically requires 4 years of experience or the equivalent combination of education and experience

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]

The Company
HQ: Boston, MA
5,000 Employees
Hybrid Workplace
Year Founded: 1989

What We Do

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious and life-threatening diseases.

We discovered and developed the first medicines to treat the underlying cause of cystic fibrosis (CF), a rare, life-threatening genetic disease. In addition to clinical development programs in CF, Vertex has more than a dozen ongoing research programs focused on the underlying mechanisms of other serious diseases.

Founded in 1989 in Cambridge, Massachusetts, our corporate headquarters is now located in Boston’s Innovation District, and our international headquarters is in London, United Kingdom. We currently employ approximately 3,500 people in the United States, Europe, Canada, Australia and Latin America with nearly two-thirds of our staff dedicated to research and development.

Vertex is consistently recognized as one of the industry’s top places to work by Science Magazine, The Boston Globe, Boston Business Journal and the San Diego Business Journal. Our research and medicines have also received esteemed recognitions, including the Robert J. Beall Therapeutics Development Award, the French Prix Galien and the British Pharmacological Society awards.

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