Manager Global Strategy & Projects (Digital & Client) (m/f/d)

Posted 5 Days Ago
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Hamburg, DEU
In-Office
Mid level
Fashion • Retail
The Role
Leads global strategy and cross-functional projects across e-commerce, omnichannel, and CRM. Responsibilities include project governance, business cases, market research, competitive benchmarking, e-commerce performance reporting, commercial analysis, and executive presentations. Partners with global leadership and regional teams to deliver digital initiatives and improve client experience.
Summary Generated by Built In

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates  exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

What moves you makes us.
What we create goes beyond conventional luxury. We make products for people who follow their passions, accomplish things and wish to leave a lasting legacy. And we achieve this because we employ people who are just like that, who let their passions merge with ours. If you would like to become part of this, then apply for the position of


Manager Global Strategy & Projects (Digital & Client) (m/f/d)  

A full-time position starting 1st of January 2027 at our Headquarters in Hamburg

The Manager, Global Strategy & Projects (Digital & Client) is a high-visibility role driving the global strategy across E-commerce, Omnichannel, and Client (CRM) functions. You will lead cross-functional initiatives from concept to execution, partnering with global leadership and regional market teams to future-proof our digital ecosystem and elevate the client experience.

Indulge your passion...in Strategic Project Management & Governance
  • Scope, plan, and drive global strategic initiatives across cross-functional teams, ensuring project delivery within ambitious timelines using agile and traditional project management methodologies.
  • Establish robust project structures, define workstreams, manage deliverables, and monitor progress.
...in Strategy & Business Development
  • Develop comprehensive business cases and strategic rationales to evaluate project feasibility and alignment with global business objectives.
  • Conduct ongoing market research and competitive benchmarking to identify growth opportunities, staying ahead of emerging digital trends as well as changing client behaviour.
...in Commercial Performance & Reporting
  • Oversee and consolidate global E-commerce management reporting. Work closely with regional teams to track online sales targets, identify performance trends, and drive actionable commercial responses.
  • Translate complex data points from various business streams into cohesive, high-impact updates that demonstrate commercial progress.
...in Executive Support & Communication
  • Provide direct strategic and analytical support to the Chief Client & Digital Officer (CCDO) and the department's leadership team.
  • Structure, build, and deliver compelling, executive-ready PowerPoint presentations for steering committees, board meetings, and senior leadership reviews.
You’ll have…the following Education & Professional Experience:
  • University degree from a leading business school or university.
  • 4+ years of experience in strategy consulting and/or a project-driven commercial/ecommerce function.
  • Good understanding of E-commerce-specific tools and technologies.
  • Experience in the fashion, apparel retail, luxury, or consumer goods industry is highly preferred (considered a strong plus).
  • Proven track record of successfully managing cross-functional, complex global projects.
  • Proficiency in English (written and spoken).
  • Excellent MS PowerPoint and Excel skills (essential for high-level executive presentations and financial/commercial modeling).
…the following Key Competencies & Personal Attributes:
  • Outstanding people, relationship-building, and team-working skills; a proven ability to confidently interact and collaborate across different levels of a multi-cultural, international organization.
  • High flexibility, with the unique ability to deliver quality at a detailed execution level while maintaining a broad, long-term strategic perspective in a highly dynamic work environment.
  • Independent, hands-on, highly structured, result-oriented, and able to prioritize effectively under pressure.
  • Strong analytical and conceptual skills with a passion for structuring ambiguous challenges.
  • High standard of ethics, professional integrity, and strict confidentiality.
In a culture that…
  • has combined tradition with a pioneering spirit for over 100 years
  • extends its innovative approach far beyond product development
  • brings together individuality, enthusiasm and the joy of creativity
  • is cosmopolitan, vibrant and diverse
  • invites you to go above and beyond as part of a team
  • is willing to allow you to develop it, shape it and leave your mark on it

In return, you’ll get…

  • an international environment and good development opportunities
  • flexible working hours
  • site services such as: Canteen, on-site café and laundry service
  • company sports and other health programs
  • discounted Urban Sports membership
  • a subsidized ticket for local public transport (HVV-ProfiTicket)
  • an employee car park and charging stations for electric vehicles
  • special conditions on Montblanc products and products from other Group brands
  • employee benefits portals
  • 30 days' holiday
  • regular events for employees
  • various further training opportunities

In short: Indulge your passions based on your talents and abilities in an inspiring and diverse culture that is characterised by employee recognition and support. Experience all this with us.

We look forward to receiving your application and to meeting you! The HR team

Skills Required

  • University degree from a leading business school or university
  • 4+ years of experience in strategy consulting and/or a project-driven commercial or e-commerce function
  • Good understanding of e-commerce-specific tools and technologies
  • Experience managing complex, cross-functional global projects
  • Proficiency in written and spoken English
  • Excellent Microsoft PowerPoint and Microsoft Excel skills
  • Experience in fashion, apparel retail, luxury, or consumer goods
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The Company
39,601 Employees
Year Founded: 1988

What We Do

Richemont is a leading luxury goods group that owns prestigious Maisons recognised for excellence in jewellery, watches, fashion and accessories. Its central and regional functions guide, support and challenge these Maisons and businesses, helping them design timeless creations and innovative services while preserving their unique heritage. The Group also helps them thrive in new and existing markets, maintain high service standards and embed sustainable practices across operations.

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