The Role
The Manager, Global Networks and Alliances drives adoption and retention across U.S. alliances, manages relationships, and collaborates with various teams to ensure alignment and growth opportunities.
Summary Generated by Built In
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
Caseware is seeking a Manager, Global Networks and Alliances to own and grow relationships with U.S.-focused, mid-market alliances and emerging global networks. This is a hands-on individual contributor role responsible for driving adoption, expansion, and retention across smaller member-based networks, where influence, trust, and execution matter more than hierarchy.
This role blends business development, relationship management, and network strategy execution, translating high-level alliance goals into practical, revenue-generating actions across U.S. member firms. You will work closely with Sales, Product, Channel, and Customer Success teams, while personally owning outcomes for your assigned networks.
❗This is a New Role
❗This is a full-time, permanent position.
What You Will Be Doing:
- Serve as the primary point of contact for assigned U.S. and global networks and alliances.
- Build trusted relationships with network leadership, alliance executives, and influential member firms.
- Represent the company at U.S. alliance conferences, regional events, and leadership meetings, requiring approximately 30% U.S. travel.
- Act as an advocate for network needs internally, ensuring alignment across Sales and Product teams.
- Proactively source and qualify new opportunities within alliance ecosystems.
- Support and, where appropriate, lead RFP/RFI responses for network-level or multi-firm opportunities.
- Partner with Sales teams to activate dormant firms and re-engage underpenetrated members.
- Maintain a healthy pipeline of opportunities tied to your networks.
- Identify and pursue expansion opportunities within member firms, focusing on:
o New product adoption
o Cross-selling and upselling within existing accounts
o Network-wide initiatives adapted for U.S. firms - Develop network-specific growth plans focused on realistic, executable opportunities.
- Translate global or centralized initiatives into clear, actionable motions for smaller U.S. member firms.
- Maintain accurate CRM data, pipeline tracking, and reporting for your assigned networks.
What You Will Bring:
- 3–6+ years of experience in one or more of the following:
o Business Development
o Account Management
o Alliances & Partnerships
o Customer Success or Relationship Management - Experience working with the following:
o Professional services firms (e.g., accounting, audit, advisory) strongly preferred
o Member-based organizations, alliances, or networks (highly valued) - Strong executive communication and presentation skills
- Ability to influence without authority across decentralized organizations
- Comfort operating in ambiguity and building structure where none exists
- Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Experience with Salesforce or similar CRM systems preferred
- Awareness of emerging AI trends and their business applications
- Willingness to travel within the U.S. (~30%) for alliance events, partner meetings, and key engagements
Salary Range:
The annual base salary for this position is between $89,000 CAD and $110,000 CAD per year.
This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.
What's in it for you:
▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.
About Caseware:
Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at [email protected].
AI Usage:
The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness, transparency, and oversight.
Background Check:
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co
Security and Fraud:
Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.
Skills Required
- 3-6+ years of experience in Business Development, Account Management, Alliances & Partnerships, or Customer Success
- Experience with professional services firms, e.g., accounting, audit, advisory
- Strong executive communication and presentation skills
- Ability to influence without authority in decentralized organizations
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Experience with Salesforce or similar CRM systems
- Awareness of emerging AI trends and their business applications
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The Company
What We Do
Caseware is the leading global provider of cloud-enabled audit, financial reporting and data analytics solutions for accounting firms, corporations and government regulators. Caseware’s innovative tools and platforms help more than half a million customers in 130 countries work smarter, dig deeper and see further as they transform insights into impact.
