Manager, Global Digital Operations

Let’s be #BrilliantTogether

As a pivotal player on the ISS Media Team, the Global Digital Operations Manager will lead the charge in elevating the strategy and operations of our media brand websites. This role is all about crafting strategic digital solutions in collaboration with cross-departmental stakeholders to propel company growth and innovation.

Overview of Responsibilities:

• Website Strategy & Operations: Maintain and evolve the day-to-day strategy and operation of the websites for our global media brands.

• SEO & Content Optimization: Monitor SEO traffic and health, optimize priority content, and manage (small budget) paid marketing efforts to ensure maximum reach and engagement.

• Collaboration & Leadership: Work closely with the leadership team on editorial and custom content initiatives, providing insights and recommendations to enhance digital performance including, but not limited to best practices for website changes with editorial, design/dev, and audience development teams.

• Reporting & Analysis: Create and maintain comprehensive site reports and data analyses to inform strategic decisions and track performance.

• Project and Vendor Management: Manage timelines and deliverables. Manage vendor relationships and maintain digital team workflow documentation.

Qualifications

• Analytical & Communication Skills: Strong ability to analyze data and communicate findings effectively.

• Proactive Problem-Solver: Self-starter with attention to detail who excels in collaborative environments and can see the "big picture."

• Strategic Thinking: Ability to identify key issues and provide proactive tactical and strategic recommendations to facilitate growth.

• SEO Expertise: Strong skills in keyword research, gap analysis, and content ideation.

• Technical Proficiency: Fluency in current SEO standards, KPIs, and tools like Google Analytics, Search Console, Trends, and SEMRush.

• Writing Skills: Ability to write and convey insights in a style consistent with our brands.

• Communication Skills: Strong ability to explain search insights and recommendations to diverse audiences.

• Campaign Management Experience: Proven track record in managing digital campaigns, with a focus on achieving measurable results is a bonus.

• Education and Experience: Bachelor's degree preferred. 3-5 years of SEO experience preferably in financial services or related B2B publishing. Understanding of IAB marketplace, privacy regulations (GDPR, CCPA), and IVT blocking services. Advanced Excel skills for data analysis and media performance is beneficial.

We’re looking for a proactive, detail-oriented professional who thrives in dynamic environments, balancing multiple tasks with ease. If you're passionate about digital operations and growth, and enjoy collaborating to solve challenges, we want to connect with you!

This role is being recruited in New York City. 

• The NYC Midtown location is centrally located near Grand Central Station and Port Authority.

Base salary: The New York City expected base pay range is $100,000 - $130,000 per year. Exact compensation may vary based on skills, experience, and level of education.

The role is bonus or sales incentive eligible.

#LI-MK1 #MidSenior #ProjectMgt #MIN

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. 

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another. 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Specifically, Media at ISS STOXX comprises a highly regarded set of publications, digital assets, and research known for their editorial integrity, objectivity, and leadership within the industry, as well as a conference business in the retirement segment.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits 

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options
• Midtown - centrally located near Grand Central Station and Port Authority

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [email protected]. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.