Manager - Global Dealer Audit Risks, Insights & Operations

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Detroit, MI, USA
Hybrid
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
We make amazing products people love, for every journey.
The Role
Description
Dealer Audit plays a crucial role in ensuring the integrity of GM Dealer operations and providing assurances for the funding intended to drive strategic market initiatives and fulfill our warranty obligations. We are seeking a dynamic and experienced Manager to lead our Dealer Audit Risk, Insights & Operations function. This individual will be a proven people leader responsible for developing Dealer Audit's Risk Assessment, leveraging audit methodologies to build a strategic audit plan and delivering actionable insights to the business. The ideal candidate will demonstrate exceptional leadership, operational excellence, and the ability to foster positive relationships and team cohesion. They will also embody the principles of strategic thinking, including anticipating challenges, interpreting complex data, being decisive, aligning stakeholders, and continuously learning and adapting.
Duties & Responsibilities:
  • Drive the development of an effective Continuous Business Monitoring and Risk Assessment Process
  • Support the Dealer Audit Director by ensuring the development and execution of a comprehensive program of audit work.
  • Lead the development of an annual risk assessment and audit plan.
  • Develop a deep understanding of GM Dealer operations worldwide and provide analytic and risk assessment support to international Dealer Audit operations.
  • Understand the key components of risk within the business and ensure that you are reviewing and testing the appropriate areas.
  • Ensure audit projects address GM & GMAS key strategic and business objectives based on understanding of appropriate business aspects, risks, potential fraud, performance requirements and control processes and systems.
  • Collaborate with leadership team to align audit practices with organizational goals.
  • Deploy AI, other advanced tools and next-generation audit techniques to deliver deeper risk insights and drive continuous improvement.
  • Lead collaboration with the Data & Analytics team by clearly communicating the vision, business risks, and functional needs.
  • Lead development of comprehensive audit analyses for Executive reviews and coordination with key stakeholders.
  • Lead development of Board of Director & Senior Leadership communications.
  • Influence commercial policies through relationships that are built on respect, trust, and confidence in audit insights.
  • Lead Dealer Audit Operations by driving the vision for tools and resources needed to elevate and communicate the team's work and driving cohesiveness and collaboration.
  • Build strong relationships to interface with the business and other GM Audit Service lines.
  • Ensures ongoing awareness of industry trends, leading practices, and requirements, and holds responsibility for maintaining full functional compliance.

Required Qualifications:
  • Bachelor's degree in Accounting, Finance, Business, or related field.
  • 10+ years of audit, consulting, or manufacturer-side dealership operations experience (e.g., GM or other OEMs)
  • 7+ years of leadership experience with a demonstrated ability to provide clarity amid ambiguity and effectively develop talent.
  • Proven ability to integrate data analytics and emerging technologies into audit practices.
  • Strong understanding of risk management strategies and tactics.
  • Excellent communication, leadership, and problem-solving skills.
  • Proven ability to manage complex projects and initiatives.
  • High integrity, intellectual curiosity, and ability to thrive in ambiguity.

Preferred Experiences:
  • Advanced Degrees: Graduate degree in Accounting, Finance, Business Administration, or related field.
  • 10+ years of Leadership experience, demonstrating ability to drive change and develop new policies and processes in support of functional and company strategies.
  • Professional certification such as CPA, CFA, or CIA is strongly preferred.
  • Strong understanding of relevant regulatory and contractual requirements.
  • Relevant industry experience in automotive OEM.
  • Practical knowledge of audit methodology from audit initiation through action plan validation.
  • Advanced knowledge of audit software and tools, data analytics, and risk management systems.
  • Advanced knowledge of GMAS specific tools, resources and requirements.

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Detroit Mi three times per week, at minimum [or other frequency dictated by the business]
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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General Motors Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive, with company‑paid healthcare for many UAW‑represented hourly employees and broad medical, dental, vision, mental‑health, virtual‑care, life, and disability programs noted across groups. Supplemental unemployment benefits during downtime are also referenced for represented hourly employees.
  • Retirement Support Retirement programs prominently feature a 401(k) with a 4% automatic company contribution plus up to a 6% match for eligible roles, and certain groups note pension or defined‑contribution arrangements. Retiree resources, including a VEBA trust for healthcare in specific populations, are also cited.
  • Parental & Family Support Family support is emphasized through up to 12 weeks of paid family leave for salaried employees and a lifetime reimbursement benefit around $40,000 for fertility, adoption, and related family‑forming expenses via Carrot. Backup care and other caregiver supports are also highlighted in company materials.

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The Company
HQ: Detroit, MI
165,000 Employees
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

Typical time on-site: 3 days a week
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