Manager, Global Community

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Manager of Global Community is a leadership position that requires the candidate to possess a strategic approach to social media and community management. This role looks at the development and updating of best practices, engagement of Razer’s global marketing units, and mentoring junior members to develop their competencies to grow the Razer channels at an exponential rate.
The ideal candidate will need to possess a keen sensing and passion to keep up to the latest on social media and gaming culture. They will also need to be proactive in engaging and influencing team members and key stakeholders to ensure strong day-to-day operations that include calendaring, content planning, tracking and analytics.

• Drive and communicate the global community strategy to the team members and respective stakeholders to ensure successful channel growth and community engagement.

• Be the thought-leader in evolving Razer’s approach to social media and to identify relevant engagement and content opportunities, along with exploring emerging social media platforms and trends.

• Conceptualizing, planning and executing Razer’s community campaigns and programs while working closely with content, esports and influencer marketing counterparts across the globe.

• Align community activation efforts closely with the greater organization through regular engagement with Global Business Units and Regions on business priorities and requirements.

• Be a custodian of Razer’s social media persona and rules of engagement, which includes the review and proofreading of content developed by junior members.

• Regularly review and report on social media performance and insights to keep the business and marketing organization up to date with market/industry trends and initiatives to ensure our initiatives are relevant and competitive.

• Support in developing an ongoing content calendar and detailed social media in support of marketing goals and funnels across all social channels in collaboration with various teams.

• Identify and execute on unique opportunities for social engagement as they arise, along with additional ad hoc duties.

Pre-Requisites :

• 6+ years of experience in social media, creative and brand marketing experience in comparable industries.

• Experience in the use of social media management and analytical/listening tools and editorial content calendaring.

• Ability to manage a small team, delegate and review tasks, and set clear goals to improve workplace and department efficiency.

• Strong content strategy and analysis skills.

• A deep understanding of the gaming community and must be a gamer.

• Detail-oriented, resourceful, and proactive.

• Comfortable working with cross-functional teams from multiple countries and time zones. A collaborative, can-do attitude is a must.

• Positive and professional attitude, an independent worker with little or no supervision required with the willingness to navigate areas of unfamiliarity.

• Degree in business / marketing or a relevant field.

Good-to-have(s):

• Experience in building and managing social media accounts for a brand.

• Knowledge in Software like Adobe Creative Suite and social management platforms like Sprinklr and Sprout.

• Knowledge and experience in Product Marketing.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?