Manager, Global Accounts

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Los Angeles, CA
Remote
130K Annually
5-7 Years Experience
Big Data • HR Tech • Mobile • Software • Database
We Actively Connect People to Their Next Great Opportunity.
The Role
The Manager, Global Accounts will lead the Global Accounts team, ensuring high performance, improving customer satisfaction, and managing the customer lifecycle. Responsibilities include weekly coaching sessions, reporting and forecasts, training regimens, and coordinating with internal teams while inspiring and mentoring team members to exceed goals.
Summary Generated by Built In

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission: 

To actively connect people to their next great opportunity.

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

ZipRecruiter is looking for a passionate Manager to lead our Global Accounts team.  Reporting to the Director of Enterprise Account Management, we are looking for someone with at least 5 years Management experience leading a team of high performers that manage existing books of business.

Responsibilities:

  • Lead and coach the Global Accounts  team
  • Work with the EAM team to help them hit and exceed quarterly goals
  • Manage a team that owns the customer lifecycle and ensures a seamless customer journey
  • Provide weekly reporting and forecasts
  • Conduct weekly coaching sessions with team members to effect positive change and retain top performers
  • Establish and document ways to improve customer satisfaction, client retention and increase revenue
  • Coordinate with multiple internal teams for implementation of new policies and procedures
  • Rollout sales business rules, practices and policies with consistency amongst your team
  • Work with upper management to identify, organize, and execute training regimens for new hires and ongoing training
  • Manage change, course correct, and respond to business problems
  • Inspire, mentor, and grow members of the GA team
  • Travel Requirement: 25%



Minimum Qualifications

  • 5+ years Account Management experience, managing the largest clients
  • 5+ years Sales Management experience
  • Demonstrated experience forecasting revenue
  • Proven track record as a thought leader and subject matter expert
  • Experience using Salesforce.com
  • Proven history of leading an AM team to overachieving quota in an ever-changing, fast-paced environment
  • Excellent communication, organizational and time management skills
  • A professional with a high level of integrity that can be trusted to always represent the company in a professional manner
  • Detail-oriented, organized and expert of time management
  • Experience selling Recruitment Advertising and/or familiarity with performance-based advertising products
  • Knowledge of Google Suite

Benefits & Perks:

  • A fun environment where work-life balance is valued
  • Opportunities for advancement
  • Very competitive salary
  • Generous bonus plan
  • Employer-matched 401(k) plan
  • Competitive benefits package
  • Attractive paid time off policy - Open/Flexible vacation policy

Category: Sales & Biz Dev

The US base salary for this full-time position is $130,000.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Top Skills

Google Suite
Salesforce
The Company
HQ: Santa Monica, CA
1,100 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. We're growing rapidly in pursuit of this mission, and we're always looking for talented people to join our team. Visit ziprecruiter.com/careers to view our open roles.

Why Work With Us

We are committed to nurturing an environment where every person feels welcomed, valued, heard, and respected. We embrace and encourage our employees’ differences, and we consistently review our overall equality—including recruitment and selection, compensation and benefits, promotions, and more—to stay relevant in this space.

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