Manager, Geo Success, Global GTM Partner Programs

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE® Linux Suite, SUSE® Rancher Suite, SUSE® Edge Suite, and SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.

SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit www.suse.com.

Job Description

The Role

Since its inception in 1992, SUSE has been at the forefront of technical innovation where change has been the only constant.

We are seeking an experienced and highly motivated Manager, Geo Success to lead a team of four Geo Success Managers across EMEA, APAC, NA, and LATAM. The primary responsibility of this position is to lead a team of strategic business partners to regional Geo Ecosystem Leaders. You will be accountable for the performance and results of your team, overseeing the programmatic execution required to nurture and grow partner segments and ensuring the achievement of desired outcomes with SUSE solutions across all assigned geographies.

Critical to achieving excellent results will be your ability to adapt departmental plans to address resource challenges and guide your team through complex problems. This role sits within the Global GTM Programs function, reporting to the Head of Global GTM Programs.

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

How You’ll Contribute

• Team Leadership & Development: Lead, coach, and develop a geographically dispersed team of Geo Success Managers. Create people development plans and provide constructive feedback to help your team learn from experience and grow their careers.

• Program Execution & Management: Drive the successful execution of global partner programs across all Geos. You will manage the execution of these projects, aligning team resources and efforts with strategic goals to ensure deliverables are met within scope and on time.

• Strategic Partnership: Act as a strategic business partner to Geo Ecosystem Leaders, adapting your team’s plans and priorities to address regional business objectives and operational challenges.

• Partner Lifecycle Orchestration: Apply your expertise to guide your team in managing the partner lifecycle, from onboarding to adoption, value realization, and renewal, ensuring a consistent and positive partner experience.

• Cross-Functional Collaboration: Foster strong relationships with Global and Local Sales, Support, Product, and Engineering teams. Maintain open and consistent communication to influence outcomes and ensure a cohesive approach to partner success.

• Ecosystem Health & Risk Mitigation: Proactively monitor the health of the partner ecosystem and associated programs across all regions. Apply your analytical skills to identify risks, develop mitigation strategies, and ensure partner retention and growth.

• Escalation & Advocacy: Serve as the primary point of escalation for complex technical and business challenges, orchestrating internal SUSE resources and acting as an advocate for our partners to drive resolution.

• Data-Driven Reporting: Ensure the team maintains accurate records of program adoption and success plan progress in our CRM. Consolidate and present data-driven reports and insights to leadership.

What You’ll Bring

• Proven experience in a leadership role within partner-facing functions such as Partner Experience, Partner Program Management, or Partner Enablement, with a focus on managing teams across multiple geographies.

• Strong understanding of automation tools, CRM systems (e.g., Salesforce), and Partner Relationship Management (PRM) platforms.

• Excellent communication and interpersonal skills, with a proven ability to influence individuals and small groups to align on key ideas and initiatives.

• Highly data-driven, with a proficient ability to analyze complex global data sets, identify trends, and make strategic recommendations that impact your function.

• Demonstrated ability to work effectively in a global team environment, collaborating with a diverse range of international stakeholders to achieve common goals.

• Strong problem-solving skills and attention to detail, with comfort making decisions to navigate complex global challenges.

• Bachelor's degree in Business, Marketing, or a related field. A Master's degree is preferred.

Personal Attributes

• You are an effective leader who enjoys creating development plans for your team and providing the constructive feedback needed for them to grow.

• You are adept at navigating your internal landscape with clarity and insight, using your self-awareness to drive personal and professional growth.

• Dealing with ambiguity and being both resourceful and enterprising is second nature to you. You demonstrate resilience when faced with regular periods of more intense stress.

• You have a relentless focus on execution, with the ability to manage projects within your department and align resources to meet strategic goals.

• Your ability to build relationships and influence peers and stakeholders across the wider business will be critical to your success.

Your Life at SUSE

We are looking for the best and brightest to join our team, and we say that with intention. We also know that to get the best and brightest, we need to offer the best. We are proud to offer a flexible work environment, where you can work from home or in one of our many offices. We have a generous, flexible vacation policy. We have a 401k plan with a company match, and we have a competitive benefits plan. We have a wellness plan that includes a monthly wellness reimbursement. We also have a variety of DE&I and employee resource groups. At SUSE, we are our culture, and we are proud of it. We are passionate about customers. We are respectful and inclusive. We are empowered and accountable. We are trustworthy and act with integrity. We are collaborative. We are SUSE.

SUSE is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status.

Job

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

• Choice

• Innovation

• Trust

• Community