Manager, General Quality

Reposted 6 Days Ago
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Stanfield, NC
In-Office
Senior level
Consumer Web
The Role
The Quality Manager oversees quality control procedures, ensuring product standards, managing audits, training staff, and driving continuous improvement initiatives across functions.
Summary Generated by Built In

Quality Manager – Onsite

Location Stanfield, NC United States

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

The Quality Manager is responsible for overseeing and implementing quality control procedures across a company, ensuring that all products and services consistently meet established standards by monitoring production processes, conducting inspections, analyzing data, and identifying areas for improvement to maintain high quality output and customer satisfaction; they typically develop and enforce quality standards, train staff on quality procedures, and report on quality metrics to leadership.  You’ll get to:  

  • Act as a Business leader and partner across functions to support a Culture of Quality.
  • Support the Site with management of Quality Audits, Quality Holds, Rework Plans and Corrective Actions to install strong Quality process control. Leverage Quality Assurance procedures and Control Plan (IQC, IPQC and FQA, control of non-conforming materials).
  • Ensure internal and external audits and corrective actions are completed on schedule, reported and addressed in a timely manner.
  • Engage in customer complaint and problem-solving issues.
  • Identify areas for opportunity and work with respective cross functional teams to drive continuous improvement and change management principles/activity
  • Leverage Industry standard and SBD preferred best practices to drive continuous improvement across internal manufacturing processes throughout the Site.
  • Drive best practices resulting in productivity and KPI improvement
  • Support and drive Quality Initiatives.
  • Drive Quality Systems that lead to Preventative Controls for Robust Process Results
  • Oversee New Product Launches and fulfill all Quality deliverables in the product launch cycle
  • Maintain and improve quality systems to maintain ISO9001 certification
  • Support corporate quality initiatives as defined by the Regional Quality Director

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: 

  • 10+ years professional and leadership work experience.
  • Thorough understanding of quality management principles, methodologies and industry standards.
  • Strong project management skills, solid analytical skills and strong attention to detail are required.
  • Experience with Quality Management Systems ISO 9001 and Automotive (IATF/AIAG).
  • Experience with Quality Assurance Processes and New Product Development.
  • Ability to understand and utilize standard quality tools.
  • Strong verbal, written and presentation skills.
  • Ability to think creatively and break through barriers.
  • Willingness to travel & communicate both domestically and globally.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

  • Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources, including our digital learning portal.
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
#LI-Onsite 
#LI-MB1
 

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. 

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [email protected].  Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

Top Skills

Iso 9001
Quality Assurance Processes
Quality Management Systems
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The Company
HQ: New Britain, CT
26,297 Employees

What We Do

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

You repair your home and car with the tools we provide. Your car and your phone are secured with our fasteners. The things you value most can be protected by our security systems. And the roads you drive on, the bridges you cross, the energy you consume, all of these most likely came to you via one of our infrastructure systems.

We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. Innovation and excellence have powered our success, but we know there’s more we can do for the world and those who make it. Across our businesses, we’re investing in breakthrough innovation and digital excellence, striving for outperformance and increasing our focus on social responsibility.

We define success as: delivering value to our customers, colleagues and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better.

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