Job Title
Distributor Logistics Manager
Job Purpose
Leads the Distributor Logistics team for one of our key regions, ensuring smooth Coordination with Business units and Distributors across the markets within the region. Translates demand signals/orders into the B2B to SAP systems to provide visibility on Orders, Volume, Values to Factories/Co packers for production Plans, create transparent visibility for orders/stock availabilities to Business and Distributors and come up with contingency plans to meet Distributor requirements, extend help to supply Planners not only to drives resolution for short-term supply risks but come up with RCA to avoid risk for the future. This role is also responsible for ensuring the market operating strategies are set and aligned across all S&OP leads within markets, and serves as the link between the production planning team, BUs & Distributors to ensure product availability at the right location at the right time to maximize service (CFR & OTIF). Responsible for the full order cycle, Distributor claims and overall Business Experience. This role will be responsible for driving continuous improvements in processes and take most out of the available tools (ex: SAP,B2B)
Essential Functions & Responsibilities
- Ensure Distributors Placing orders on B2B portal without any difficulties on time with correct requirements
- Manage full OTC Process and compliance
- Ensure product availability to them as per the agreed timeline to meet service delivery
- Acts as a bridge between production planners, Control tower team, Demand Planning team and Distributors in full filling customer demand and orders
- Supervise Distributor logistics team for the region
- Ensure great Customer Experience
- Lead SOD review meetings, Customer Claims Management, NPD/RIRO Management, CS/CL meetings etc.
Expected Experience & Required Skills
- Hard Skillss
- Deep knowledge of Order Management and logistics operations
- Working knowledge of SAP, Sales force
- Short-term risk mitigation, customer centric approach and bias towards Action
- Data Analysis (Excel, Power BI)
- QA and Logistics Process Knowledge
- Soft Skills
- Leadership and team coordination
- Effective communication with cross-functional teams
- Stakeholder management & Influential (Direct & Indirect)
- Problem-solving & Risk Management
- Time Management
Reports To
Senior Manager - Logistics & Planning
Work Environment & Schedule
- Flexible work environment with Hybrid policy
- Location: Ahmedabad, Gujarat India
- Work time: Europe shift (12:30 -9:30 pm IST)
Location(s)
Ahmedabad - Venus Stratum GCC
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Top Skills
What the Team is Saying
What We Do
Kraft Heinz is a global food company with a delicious heritage.
With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every table we touch.
We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet.
We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.
Why Work With Us
We believe that great people make great companies, and we’re growing something great here at Kraft Heinz.
Operating in over 20 global markets, across 9 functions, no matter your career goals, we have a seat at the table for you.
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Kraft Heinz Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week.
