Manager of Gameday Operations (29178)

OUR UNIVERSITY

Ottawa University (established in 1865), one of the oldest private liberal arts universities in the United States, is a multi-campus system serving approximately 4000 students through its campuses in Kansas (Ottawa, Kansas- Residential Campus and Overland Park, Kansas- Adult Programs); Arizona (Surprise Residential Campus and OUAZ Adult Programs); Wisconsin (Brookfield Adult Programs); and our OU ONLINE PROGRAM based out of Overland Park, Kansas. 

Ottawa University is a regionally accredited, church-related, private university that strives to integrate faith, learning, and life in the academic experiences of students. 

JOB SUMMARY

Position is responsible for the effective program management for game day operations of all campus athletic activities, competitions, and events. Responsible for all aspects of student employment regarding the game day program.  Oversees, organizes, leads and administers all related operations and people.

ESSENTIAL FUNCTIONS OF THE JOB (provide list of items which are essential to effective outcomes in this role):

• Responsible for a first-class game day environment for student athletes, coaches, teams, fans and visitors.  Manage and supervise all home intercollegiate athletic events as assigned. 
• Responsible for staffing and scheduling student workers to ensure the gameday program has sufficient coverage.  Train game day staff, support staff and supervisors.  Coordinate regarding physical setup and breakdown of events as needed. 
• Oversee game day staff, work with department staff (i.e. Sports Information, Marketing), work with other campus departments (i.e. facilities, security, music, student activities), as well as outside vendors, and game officials. 
• Ensure decisive and effective resolution to any concerns/conflict/complaints that may arise during events while instilling a strong Champions of Character game day culture and experience for all to enjoy.
• Plan for and execute a robust schedule of game day promotions including in- game, half-time and game promotional events toward driving game attendance.
• Assume a leadership role regarding communications with visiting teams. Ensure the department "Visiting Team Guide" includes accurate information and is distributed to teams prior to their game.
• Coordinate with visiting team regarding bus drop-off and pick-up, parking, locker room assignments, practice times, and any other needs they arise.
• Manage and maintain an inventory of all athletic facility equipment.  Oversee repairs as needed and coordinate the disposal of equipment that is no longer in use.
• Work collaboratively with Assistant AD regarding ticket sales strategies and operations including accounting of all gate receipts including concession stand operations and revenues. Oversee all aspects of concession stand operations (i.e. stocking, scheduling workers, maintaining equipment).
• Work collaboratively with Assistant AD toward efficient scheduling of games and practices in athletic facilities.  Collaborate with coaches to ensure their schedules are up-to-date and do not conflict with other sports/teams.
• Provide support to Assistant AD in the management of athletic department transportation as needed.  Ensure department policies and procedures are followed specific to the scheduling of vehicle use, issuing of keys and vehicle maintenance.
• Other duties as assigned

STANDARD UNIVERSITY EXPECTATIONS: 

• Manage your staff consistent with university personnel policies. Encourage collaboration among the staff, provide regular evaluation and feedback, and facilitate developmental opportunities. 
• Model and encourage collaboration among University departments assuring effective communication and operations.
• Understand the University’s policies and, procedures, and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the University’s Code of Conduct and Ethics.
• Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University. 
• Be mindful and supportive of the overall Mission of Ottawa University.
• Exercise Inclusivity in your daily actions accruing alignment within expectations of the University’s Mission Statement and Statement of Inclusion, Openness, and Community.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Ottawa University is committed to equal employment opportunity and does not unlawfully discriminate in recruitment or employment on the basis of race, age, sex, color, religion, disability, national origin, sexual orientation, genetic information, or any other characteristic protected by law.

REQUIRED EDUCATION: (education based on essential job duties and requirements consistent with business necessity): 
Bachelor's degree in an appropriate field of study, master’s degree preferred.

REQUIRED EXPERIENCE: (experience based on requirements in role and are consistent with business necessity) 
Prior experience actively working within an athletic department with responsibility specific to event or program management/operations duties is essential.

ADDITIONAL ELIGIBILITY REQUIREMENTS: List required and/or preferred certification, industry specific requirements, required or preferred use of equipment, and all necessary job skills, abilities, and knowledge competencies) Provide a list of items below:

• Strong interpersonal skills and ability to work effectively with a diverse client group. Demonstrated knowledge of generally accepted professional behavior, etiquette and standards of protocol that are appropriate within a collegiate athletic setting.
• Commitment to providing leadership to support operations as well as work within the game day operations area of the Athletics mission and willingness to collaborate with other staff members to effectively handle department-wide initiatives that cross over intra-departmental boundaries (special events, campus projects, NAIA Championships, etc.).

WORKING CONDITIONS (Physical attributes required to perform job duties with or without reasonable accommodation - examples: sitting, lifting #, bending, driving, environmental factors or elements, noise level, stairs in a building, or other factors that will affect working conditions). Provide a list of items below:

• May require evening and weekend activities for certain events and meetings.
• Prolonged periods of sitting must be able to lift 5-15 pounds at times. 

TRAVEL REQUIREMENTS: No - Travel Required

• If YES, list type and approximate percentage: None
• Responsible for driving students and University vehicles as part of job duties (YES/NO): Yes