Manager, Fulfillment Center Launch II

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Mount Juliet, TN, USA
Hybrid
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Our Opportunity:
The Project Manager of Construction, Launch, and Facilities (CLF) will serve as the leader of multiple construction projects including new fulfillment centers and corporate offices to include both new sites, renovations, and new business strategies. The Project Manager plans, coordinates, directs and supervises internal teams, subcontractors and vendors for multiple projects, ensuring they complete work on time and within budget, and is the central point of communication to all stakeholders. They are highly organized individuals with an understanding of all aspects of a project in addition to solid project management skills. The Project Manager ensures that the quality system is ready on time and on budget. In addition to project execution, the Project Manager will also lead in the standardization of the CLF Team process documentation and standard work that drives a successful launch. This includes detailed follow-up after launch, robust lessons learned analysis, and continuous improvement of the launch process. The ideal candidate will combine deep operational expertise with strong program management skills to ensure on-time, on-budget project delivery while maintaining the highest standards of quality and operational efficiency.
What you'll do:
  • Project Planning:
    • Prepare, publish, distribute and maintain a project schedule with milestones for all cross-functional stakeholders
    • Create bid packages, negotiate any revisions to vendor bids, and facilitates project scope changes
    • Prepare a concise and thorough commissioning plan and acceptance testing, managing commissioning activities of vendors and ensures operations acceptance
  • Project Execution:
    • Monitor project progress, incorporate resolutions to potential project delays and communicates project status to leadership on a timely basis
    • Ensure smooth and consistent communication and exchanges of data between operations, vendors, and internal stakeholders
    • Monitor fulfillment of contract requirements to ensure quality and timeliness of services/deliverables
  • Travel as a project manager is required and depending on the current project assignment(s) could range up to 75%.

What you'll need:
  • Education:
    • Bachelor's degree in business administration, Project Management, or a related field.
    • PMP or other relevant project management certification is preferred.
  • Experience:
    • Minimum of 3-5 years of project management experience, preferably within a start-up or high-growth environment.
    • Proven track record of successfully managing projects from initiation to completion.
  • Skills:
    • Strong analytics and communications background (e.g., math, statistics, quantitative methods, and verbal and writing proficiency)
    • Perform business requirements analysis and design
    • Act as the primary liaison between operations leadership and vendors
    • Perform gap analysis between physical processes and future operations needs and the have the ability to vet project requests and prioritize them accordingly
    • Build structured prioritization and change management processes
    • Identify and recommend operations improvement opportunities to meet ever increasing business requirements
    • Comprehensive computer application skills - Office, Project, CAD
    • Knowledgeable of contract language and accounting functions
    • Cross functional team management experience
    • Must have experience and knowledge of warehouse operations, manufacturing and/or materials handling systems
    • Identify and recommend operations improvement opportunities to meet ever increasing business requirements
    • Comprehensive computer application skills - Office, Project, CAD
    • Knowledgeable of contract language and accounting functions
    • Cross functional team management experience
    • Must have experience and knowledge of warehouse operations, manufacturing and/or materials handling systems

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact [email protected].
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
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