Manager FSQ Audit & Vendor Compliance

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Brooklyn, NY, USA
In-Office
Food
The Role
Hiring Company: 

Delicatessen Services Co., LLC

Overview:Support the BH Audit Team with performing Food Safety & Product Quality audits at different venues to include but not limited to Food Service Operations, Retail Store Operations, Manufacturing Plants, and Food Distribution Ops. Summarize follow up actions and initiate CAPAs as necessary to drive root-cause investigation & resolution. Responsibilities will include various activities related to ensuring customers and suppliers are adhering to finished product quality standards and meet the expectations of the Boars Head Brand. Complete special projects as assigned by the Sr. QA Manager.

Job Description:Essential Functions
  • Organize and Audit co-manufacturers QA related documents to ensure compliance to Boar’s Head expectations (i.e. annual GFSI audit reports, CAPAs, Nutritional Documents, COAs, Allergen forms, Weight & Tare, any other product claims, etc.), as applicable.
  • Perform Food Safety & Product Quality audits at different venues (i.e. Food Service Operations, Retail Store Operations, Manufacturing, and Food Distribution outlets, etc).
  • Conducts ongoing risk assessments, develops corrective actions and monitors implementation, efficacy, and maintenance of preventive measures.
  • Work with BH Local Purveyor & Sales Team to provide Food Safety training as needed (i.e. BH STAR Program).
  • Communicate directly with BH manufacturing plants and/or co-manufacturing facilities on all customer feedback and initiate CAPAs as required to drive root-cause investigation & resolution.
  • Participates in product development and assessment activities on existing finished products and on new product concepts for acceptability.
  • Generate & evaluate supplier scorecards and other reports to identify distribution and/or co-manufacturing product complaint trends.
  • Act on & follow up on customer complaints to ensure our current inventory isn’t compromised throughout the distribution system.
  • Coordinate the communication process for when product is disposition (i.e. either placed on QA Hold and/or released throughout the distribution network).
  • Oversee & assist with QA techs daily responsibilities, as needed (i.e. Product Slicing, Truck Audits, and Deli Inspections).
  • Enter Local Purveyor Concerns into EtQ Reliance Customer Feedback system and ensure LPs receive follow-up calls as necessary.
  • Other duties as assigned.
Education and Experience
  • Bachelor’s degree in a food science or related discipline; at least three to five (3-5) years of work experience.  A mixture of education and experience equivalent to the above may substitute.
  • Experience in auditing various USDA & FDA environments is a significant benefit; knowledge of HACCP, SSOP, GMP, GFSI schemes are essential.
  • Diverse background of experience in cheese production, meat (cooked and fermented) production, emulsion technology, and hot/cold pack production is beneficial.
Compensation
  • $78,920.28 - $144,091.38

Location:Brooklyn, NY

Compensation Range:$82,866.08 - $132,585.72

Time Type:Full time

Department:Quality Control

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The Company
HQ: Sarasota, FL
1,568 Employees
Year Founded: 1905

What We Do

Since Boar's Head was founded in 1905, much has changed. While many have learned to cut corners, we are happy to say we haven't changed with the times, and over 110 years later, we're still using only the finest ingredients—pure pork, poultry and beef, combined with real spices, and no fillers, by-products, artificial colors or flavors, gluten or trans fat. What started with just a few products has grown to over 500, ranging from premium delicatessen meats, cheeses and condiments to an array of Italian and Old World specialties, hummus, snacking, and foodservice items. With Boar’s Head, you can trust each and every one of our products was prepared with the utmost care. Offering the world’s best delicatessen meats, cheeses and condiments is a never-ending quest that calls for a special type of team member. One who consistently: • Pushes for excellence in their personal and professional lives. • Invests in fostering relationships through open communication and respect. • Collaborates to passionately delight our customers. In exchange, we proudly provide: • Top medical, dental, and vision coverage for team members and their families. • Competitive pay, bonus, and 401(k) plans. • Opportunities to participate in the Boar’s Head Sons and Daughters Scholarship Program. • Career development opportunities through on-the-job, e-learning, and instructor-led training. Our Learning Management System has hundreds of courses to help team members learn and grow. • Community involvement activities that tackle critical hunger-relief, healthcare, and education initiatives through non-profit organizations such as Feeding America, The ALS Association, Boys & Girls Clubs of America, The Salvation Army, and hospital foundations throughout the country.

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