The Role
Oversee daily restaurant operations, including staff management, customer service, budgeting, quality control, regulatory compliance, inventory, and problem resolution. The manager maintains food, beverage, sanitation, and service standards while supporting revenue growth and a positive team environment.
Summary Generated by Built In
Forno Santo brings Italian cuisine, and a warm, welcoming atmosphere to the local community. We pride ourselves on quality, passion for food, and exceptional customer service. We're looking for enthusiastic, motivated individuals to join our team and be a part of something special.
As the Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant. Your primary responsibilities will include:
- Staff Management: Recruit, train, and manage a team of skilled front-of-house and back-of-house staff. Foster a positive and motivated work environment.
- Customer Service: Ensure exceptional guest experiences by maintaining high service standards, addressing guest concerns, and promoting a welcoming atmosphere.
- Financial Management: Manage the budget, monitor expenses, and maximize revenue. Help implement cost-control measures while ensuring quality remains uncompromised.
- Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service.
- Compliance: Ensure that all health, safety, and licensing regulations are followed. Monitor and enforce sanitation and food safety standards.
- Inventory Management: Oversee inventory levels, order supplies, and manage stock rotation efficiently.
- Problem Solving: Address any issues that arise during service promptly and professionally.
Requirements:
- Experience as a Restaurant Manager.
- Strong leadership, communication, and interpersonal skills.
- Exceptional customer service orientation.
- Solid understanding of restaurant operations, including food and beverage knowledge.
- Ability to work flexible hours, including some weekends and evenings.
- Knowledge of local health and safety regulations.
- Proficiency in restaurant POS systems and MS Office.
- Certification in food safety and responsible alcohol service.
Benefits Package:
- 100% Paid Employee Medical
- Dental, Vision, LTD
- Paid Vacation Time
- 401(k) with Company Match
- Phone Stipend
- $100 Monthly Credit to Spend Across McNellie’s Group Concepts
- Bonus Opportunities
- Growth Opportunities
Skills Required
- Experience as a Restaurant Manager
- Strong leadership, communication, and interpersonal skills
- Exceptional customer service orientation
- Solid understanding of restaurant operations and food and beverage knowledge
- Ability to work flexible hours, including weekends and evenings
- Knowledge of local health and safety regulations
- Proficiency in restaurant POS systems and Microsoft Office
- Certification in food safety and responsible alcohol service
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The Company
What We Do
McNellie's Group is a Tulsa-based hospitality company that owns and operates restaurants and bars, focusing on creating places where people gather and feel at home.






