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Attentive is the AI marketing platform for leading brands.
The Role
The Manager, Financial Systems oversees the administration and optimization of financial systems like NetSuite, partnering with multiple departments to drive process improvements and manage a team for successful ERP implementations.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
Attentive is seeking a Manager, Financial Systems to join our growing Business Systems team and help shape the future of our Finance technology ecosystem. In this role, you’ll work directly with Finance, Accounting, BI and cross-functional partners to design, build, and optimize technology solutions that improve processes, drive automation, and enhance analytics across the organization. You’ll oversee our NetSuite platform and integrated applications, driving continuous improvement and scalability across our financial systems landscape. This includes managing day-to-day administration, leading enhancements, directly building solutions, and supporting the overall evolution of our ERP roadmap. This position requires technical expertise, business partnership, and people leadership—someone who enjoys solving complex problems hands-on, managing others, and making an impact at scale.
What You'll Accomplish
- Oversee the Financial Systems ecosystem — oversee administration, integration, and optimization of NetSuite, ZoneBilling, Boomi, and related financial systems
- Partner across the business — collaborate with Finance, Accounting, BI and other stakeholders to align technology initiatives with strategic business goals
- Lead and mentor — manage and develop a high-performing financial systems team to deliver proactive, efficient, and high-quality service
- Shape the roadmap — define and execute a forward-looking strategy for financial systems, including upgrades, enhancements, and long-term scalability
- Drive ERP success — lead implementation and enhancement projects from design to deployment, ensuring solutions meet business requirements and compliance standards
- Streamline processes — analyze workflows, identify automation opportunities, and implement improvements
- Enable Finance excellence — partner with Accounting and Finance teams to define enhancements, manage break/fix items, and deliver scalable system solutions
- Collaborate cross-functionally — work with teams across Operations, IT, and Finance to ensure alignment of systems and data
- Lead discovery sessions — facilitate workshops to capture business requirements, document processes, and define project scope for enterprise-scale initiatives
- Ensure operational excellence — maintain reliable support and governance processes balancing priorities, risks, and timelines
Your Expertise
- 5+ years of experience in Business Analysis and Financial Systems management, with at least 3+ years working directly with NetSuite ERP
- Deep knowledge of core NetSuite functionality and related financial modules
- Strong expertise in requirements gathering, process mapping, and system configuration
- Proven experience managing the SDLC within an Agile framework; familiarity with RACI is a plus
- Solid understanding of Order to Cash, Procure to Pay, and Record to Report business processes
- Excellent communication, collaboration, and analytical problem-solving skills
- Ability to manage competing priorities, navigate stakeholder needs, and deliver results in a dynamic environment
Nice to Haves
- Experience with ZoneBilling, SuiteBilling, or Advanced Revenue Management (ARM) modules
- Exposure to integration tools like Boomi or Salesforce ERP connectivity
- Demonstrated success in leading ERP optimization or transformation initiatives
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $148,000 - $245,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-MN1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
Boomi
NetSuite
Salesforce
Zonebilling
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The Company
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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