Manager, Field Engineering

Posted Yesterday
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Toronto, ON
Senior level
Big Data • Machine Learning • Software • Analytics • Big Data Analytics
The Role
The Manager, Field Engineering leads a team of Solutions Architects, focusing on enterprise software, big data, and data engineering. Responsibilities include hiring, training, and managing the team to enhance customer success with Databricks. The role involves maintaining technical expertise and collaborating with sales to meet business goals.
Summary Generated by Built In

P-225

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in eastern Canada

The Databricks Field Engineering team activates and accelerates the value our customers get from their data and AI.  Major Enterprises in the Canada are leveraging the Databricks Data Intelligence Platform to securely deliver AI’s potential to every audience, at scale.  Our  Field Engineering team is hiring a dynamic Solution Architecture leader who is not only focused on team culture, but also can translate their team vision into a tangible and effective strategy in order to drive our Customer’s data and AI experiences forward.

Reporting to Director of Field Engineering, the Manager, Field Engineering will help lead a team of SAs for Commercial and Enterprise segment of Databricks’ Field Engineering team. You will lead and promote a dynamic team focusing on enterprise software, big data/analytics, data engineering, and data science. Leading the technical split-focused team (70% pre-sales, 30% technical acumen/demonstrations), you will partner with Sales (and other Field Engineering technical  segments)  to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks' growth in the market.

The impact you will have:

  • You will hire, train, grow and manage a team of Solutions Architects for a company in high-growth mode.
  • Make your customers extremely successful with Databricks and provide outsized value to their businesses.
  • You will maintain a robust hiring pipeline at all times.
  • Establish relationships across the business to make your customers and team successful.
  • Partner with sales leadership to hit sales and consumption targets and ensure customer success
  • Keep your team of SAs ahead of the technical curve. An SA adds value by maintaining advanced knowledge of the technology stack. You will make sure that your team is continuously learning and working to provide our customers with the most comprehensive solutions for their needs

What we look for:

  • 3+ years of experience building and leading technical pre-sales teams - hiring, on-boarding, and enabling pre(and post)-sales professionals
  • 7+ years of experience in the data space with a technical product (i.e. data warehousing, big data, or machine learning).
  • A deep technical understanding of the impact which Data & AI can drive within  various industry segments
  • Trusted advisor to technical executives that guide strategic data infrastructure decisions.
  • Lead a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations.
  • Experience hiring candidates, ramping them up to be successful, and promoting into larger roles.
  • Create a positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal partners.
  • Experience working with other teams such as Sales, Product Management, Engineering, and Customer Success.
  • Must be technical enough to earn the trust of Engineering talent and leadership Databricks.
  • Demonstrated architectural influence. Able to influence and review complex architectures; guiding your team and customers towards ideal solutions - that scale.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. 

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Top Skills

Big Data
Data Engineering
Machine Learning
The Company
New York, NY
2,200 Employees
On-site Workplace
Year Founded: 2013

What We Do

As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data science and data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition. By providing data teams with the ability to process massive amounts of data in the Cloud and power AI with that data, Databricks helps organizations innovate faster and tackle challenges like treating chronic disease through faster drug discovery, improving energy efficiency, and protecting financial markets.

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