Manager, FC Human Resources

Posted 5 Days Ago
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Ocala, FL
Hybrid
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Manage the Fulfillment Center HR department, overseeing employee engagement, performance management, and benefits administration. Lead HR initiatives and handle employee relations.
Summary Generated by Built In
Our Opportunity:
Chewy is currently recruiting for a Human Resources Manager at our Ocala, FL fulfillment center! This position is responsible for overseeing and managing a Fulfillment Center Human Resources department. If you are looking for a position in which no two days are the same, Team Members are a valued asset and you look at employee engagement as a high priority - this opportunity may be for you! Chewy is a thriving organization, and we need an HR Leader to join our team.
What you'll do:
  • Lead team responsible for performance management, employee engagement and talent development.
  • Assist management staff in resolution of issues and concerns.
  • Assists with training as needed by training team; owns orientation and onboarding.
  • Facilitate compensation programs. Implement compensation plans supported by the research of local market data for positions, evaluate job levels to ensure compensation programs remain competitive.
  • Administer workers compensation program: investigate all injuries, first aid and near misses, and work with plant management to reduce all three.
  • Recommend/administer disciplinary action when warranted. Assist supervisors/fulfillment center management with disciplinary issues.
  • Handle benefits administration.
  • Develop/update job descriptions, rules, procedures and policies.
  • Participate in facility safety and meetings, including, but not limited to, safety committee meetings and accident investigations.

What you'll need:
  • BA/BS required (Business Administration, Human Resources or related study preferred. Experience in a similar warehouse environment or a combination of education-training and experience will be considered.
  • 5 plus years in an HR partnership role ideally within a fulfillment or distribution center or busy work environment with proven track record of success.
  • 2-3 years' experience managing a HR Team.
  • Proven record of strategic partnerships which enhance the HR experience.
  • Excellent written, verbal, public presentation /communication skills and strong interpersonal skills required.
  • Able to work effectively with a variety of personnel.
  • Strong employee relations background

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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The Company
HQ: Boston, MA
20,000 Employees
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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