Manager, Fatigue Projects

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• 24-month contract to lead strategic projects that directly influence the future of Cabin Crew operations  
• Partner with senior operational, safety and industrial stakeholders to deliver meaningful business outcomes. 
• Build new capability and drive complex change in a highly regulated, safety-critical environment. 

About the Role 

As the Manager, Fatigue Projects, you will lead the delivery of key initiatives within the Cabin Crew Fatigue Risk Management Program, including projects supporting Project Sunrise. 

The Fatigue Risk Management team plays a critical role in supporting frontline Cabin Crew by designing, implementing and continuously improving the systems, frameworks and controls that support managing Cabin Crew fatigue and ensuring safety remains our first priority. Working at the intersection of safety, operations and workforce planning, the team develops practical solutions that support safe, efficient and sustainable operations. 

This role has been established to lead the delivery of strategic projects that will shape future Cabin Crew operations. You will be responsible for embedding governance frameworks, operational processes, fatigue rules, training and supporting systems, ensuring initiatives are successfully implemented and transitioned into long-term operational ownership. 

This is an excellent opportunity for a strong project professional with experience in a safety-sensitive environment who enjoys solving complex problems, influencing outcomes and delivering meaningful change within a large and dynamic organisation. 

Key Responsibilities 

• Lead the delivery of strategic fatigue-related projects, including Project Sunrise readiness initiatives. 
• Develop and implement frameworks, governance models and operational processes that support future-state Cabin Crew operations. 
• Manage project scope, timelines, resources, risks and reporting to ensure successful delivery. 
• Identify operational and fatigue-related risks and develop practical solutions that support safe and sustainable outcomes. 
• Drive stakeholder engagement across operational, safety, industrial and leadership groups. 
• Develop communication and engagement strategies that support successful implementation and adoption of change. 
• Monitor project performance, identify issues and proactively manage delivery risks. 
• Coach and support team members and stakeholders to build capability and drive solution-focused outcomes. 
• Ensure key initiatives are embedded into day-to-day operations and transitioned into sustainable business ownership. 

About You 

You are a highly capable project leader who thrives in complex, fast-paced and highly regulated environments. You have a track record of successfully delivering large-scale initiatives that require strong governance, stakeholder engagement and disciplined execution, while balancing competing priorities and navigating ambiguity. 

You bring a practical and solutions-focused mindset, with the ability to move seamlessly between strategy and delivery. Ideally, you'll have experience within safety, risk management, human factors or a related discipline. However, we're equally interested in experienced project leaders who have successfully delivered complex compliance, regulatory change or safety initiatives in highly regulated, operational or safety-sensitive environments. You're comfortable challenging thinking, identifying risks and influencing outcomes, but you're equally focused on finding workable solutions and maintaining momentum. 

You are known for your ability to establish credibility quickly, build trusted relationships and work effectively across all levels of an organisation. Whether engaging with operational leaders, frontline employees, specialist subject matter experts or industrial stakeholders, you communicate with confidence, professionalism and authenticity. 

You'll also bring: 

• Strong project management capability, including governance, risk management, planning, reporting and stakeholder engagement. 
• Experience delivering outcomes within aviation, transport, rail, maritime, defence, mining, energy, healthcare or other highly regulated, safety-critical industries will be highly regarded. 
• Experience in fatigue risk management or safety risk management will be highly regarded 
• A practical, action-oriented and solution-focused approach, with the resilience to work through challenge, ambiguity and stakeholder resistance while maintaining a focus on outcomes. 
• Exceptional stakeholder management and influencing skills, with the ability to build credibility and drive outcomes across diverse groups and competing priorities. 
• Experience working with operational workforces, employee representatives, unions or other industrial stakeholders. 
• A practical, action-oriented and solution-focused approach, combined with the resilience to navigate ambiguity, challenge and change in a complex environment. 

Why Qantas? 

You'll join a team where safety, collaboration and continuous improvement are at the centre of everything we do. 

There are many different opportunities across our business, which means you'll be able to grow both personally and professionally at Qantas. You'll be supported by experienced leaders and colleagues while working on initiatives that directly contribute to the future of Cabin Crew operations. 

Your development is a priority for us. You'll have the opportunity to broaden your project leadership capability, build relationships across the business and contribute to some of the most significant operational initiatives underway at Qantas. 

The Qantas Employee Benefits Program Offers Amazing Benefits That Extend Well Beyond Travel 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe for you, your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities, including paid parental leave and additional purchased leave options for eligible employees. 
• We'll give you access to thousands of rewards: Through our partnerships, access discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. 
• We'll support your wellbeing: Whether it's mental health support, wellbeing initiatives or access to a range of programs designed to help you thrive both personally and professionally. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples, and people of all backgrounds, to apply. 

If you're ready to lead complex projects, influence strategic outcomes and help shape the future of Cabin Crew operations, we'd love to hear from you. 

Closing date the 20th of November