Manager, Falcon Complete

About the Role:
 

CrowdStrike is looking for highly motivated, self-driven, technically capable Manager dedicated to leading teams who make a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.
 

Am I a Manager, Falcon Complete Team?

• Do you find yourself interested in putting your leadership skills to the test in leading a team of talented analysts in detecting, containing, and remediating incidents?
• Are you self-motivated and looking for an opportunity to develop others and yourself?
• Do you crave new and innovative work that actually matters to your customer?
• Do you have an Operational, Incident Response or Information Security background?
• Are you capable of leading teams, solving problems and operating as a senior leader?
• Do you love working around like-minded, smart people who you can learn from and mentor
  on a daily basis?
   

What You'll Do:

 Under the guidance of regional Director a Falcon Complete Manager is expected to:

• Motivate and lead a team of highly talented analysts.
• Provide guidance, development and management of those analysts in your team.
• Oversee the effective management of operational response, investigation, and resolution of security incidents, including exploiting opportunities for improvement and using metrics and other indicators to track success.
• Oversee implementation of strategic initiatives whilst delegating appropriately and developing others.
• Develop and improve processes for workload management, incident detection, triage, and the execution of countermeasures.
• Create and manage projects and activities that align with the Falcon Complete mission and goals.
• Manage Falcon Complete business outcomes to align with strategic objectives.
• Engage across internal CrowdStrike stakeholders effectively to ensure customer and capability issues are fully addressed.
• Assist with long-term operational strategy development, planning and execution.
   

What You'll Need:

• Incident Handling: experience conducting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hactivists.
• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.
• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.
• Network Forensic Analysis: knowledge of network protocols, network analysis tools, and ability to perform analysis of associated network logs.
• Malware Analysis: ability to perform static and dynamic malware analysis to understand the nature of malware
• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations.
• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations.
   

Bonus Points:

• Management experience, or evidence to show capacity to be effective as a manager.
• Experience of relevant incident handling experience
• Experience effectively leading technical information security professionals or another relevant field
• Strong problem solving skills
• Strong project management skills
• Strong communication skills
• Strong customer service skills
• Ability to handle high pressure situations in a productive and professional manner.
   

Education 

BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Security Management, Cybersecurity, or a related field.
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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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