Manager, EU Market Logistics Excellece

Posted 2 Days Ago
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Vienna, AUT
In-Office
70K-70K Annually
Senior level
Information Technology
The Role
Drives regional logistics initiatives across EU markets, providing hands-on support during operational disruptions and growth opportunities. Improves delivery reliability, speed, and customer satisfaction by analyzing performance, developing solutions, and leading implementation in priority markets. Collaborates with local teams and regional specialists, manages cross-functional programs, presents recommendations to senior leadership, and travels extensively to address complex operational challenges.
Summary Generated by Built In
Company Description

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

What you'll do

You drive regional initiatives across EU markets, stepping in where operational challenges are greatest and growth opportunities emerge. Through hands-on support and effective execution, you help markets improve logistics performance and deliver business impact.

  • Support Markets Through Disruption and Opportunity: Provide temporary planning and hands-on support to local markets facing challenges such as new competitors, seasonal weather or demand fluctuations, or opportunities to drive growth and profitability through logistics improvements.
  • Drive Logistics Performance: Work with local teams to implement effective solutions that improve reliability (on-time performance), speed and customer satisfaction.
  • Lead Execution in Priority Markets: Act as the regional go-to person for strategically important markets or those facing significant challenges, diving deep into local operations and driving solutions from analysis to implementation.
  • Collaborate with a Team of Specialists: Work closely with a small team of specialists, leveraging shared expertise to develop and implement effective solutions for local markets.
  • Drive Impact on the Ground: Travel extensively across the region to work directly with local teams, tackle complex operational challenges and ensure effective implementation of solutions.

Qualifications

  • Bachelor's degree in Business, Operations, Supply Chain, Economics or a related field.
  • 5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting or Operations Excellence, preferably within technology, e-commerce, logistics or marketplace businesses.
  • Strong analytical skills with the ability to interpret complex datasets and translate insights into business recommendations.
  • Excellent project and program management skills with experience driving cross-functional initiatives across multiple stakeholders.
  • Outstanding communication and storytelling skills with experience preparing executive-level presentations for senior leadership.
  • Experience working in regional or global organisations is highly preferred.
  • Advanced proficiency in Excel and PowerPoint; experience with data visualization tools

Additional Information

What we offer:

  • An extremely varied role with excellent learning opportunities in a successful, fast-paced international company
  • Flat hierarchies and an open company culture where your ideas and initiatives are encouraged and actively supported
  • An attractive benefits package including regular team events, lunch vouchers, myclubs, flexible working hours and remote work
  • For a full-time position (38.5 hours per week), we offer a gross annual salary starting at €70,000 (all-in), depending on your qualifications and experience. On top of that, you will receive an equity package.

Skills Required

  • Bachelor’s degree in Business, Operations, Supply Chain, Economics, or a related field.
  • 5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting, or Operations Excellence.
  • Strong analytical skills and ability to interpret complex datasets and translate insights into business recommendations.
  • Project and program management experience driving cross-functional initiatives across multiple stakeholders.
  • Excellent communication and storytelling skills, including executive-level presentations.
  • Experience working in regional or global organizations.
  • Advanced proficiency in Excel and PowerPoint.
  • Experience with data visualization tools.

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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