Manager, Enterprise Third Party Risk Governance

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Jacksonville, FL
Hybrid
3-5 Years Experience
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role

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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
SoFi's Risk Management team has responsibility for ensuring growth in lending and other member related activities are consistent with the company's risk appetite. The team holistically manages enterprise, credit, deposit products, fraud prevention, portfolio management, infrastructure, and business operating risks. In addition, Risk Management directly manages enterprise partners, ensures strong compliance with regulations, acts as a multi-layered second line of defense in oversight of business operations, and works to ensure risk policies enable a member-first experience.
The role of Manager, Enterprise Third Party Risk Governance will be responsible for partnering with internal business units to lead the onboarding, due diligence evaluation, ongoing monitoring and control activities of the Supplier Risk Management Program for SoFi Technologies and its subsidiaries including both domestic and international partners.
Key oversight support domains include:

  • Manage Supplier Lifecycle phase activities owned by the ThirdParty Risk Governance group (including due diligence and ongoing monitoring, supplier approvals and termination management)
  • Supplier facilitation of cross functional communication forums related to the Supplier ecosystem
  • Evaluate suppliers to assess posture and potential exposures at initial onboarding and throughout engagement
  • Oversee third party risk assessment execution at initial onboarding and throughout engagement
  • Drive response and resolution of internal and external audit inquiries and examinations
  • Manage Program escalations, exceptions and non- compliance events in accordance with Policy requirements
  • Define, measure and monitor progress of Supplier Risk Management activities (Issue Tracking, Risk Remediation Efforts, Key Supplier Metrics)
  • Lead development and execution of enterprise education campaigns designed to increase outsourced risk awareness and Supplier Risk Management Program adherence
  • Lead control design to improve the efficacy of risk mitigation activities
  • Develop Key Risk Indicators (KRIs) and Key Performance Metrics (KPIs) to drive Program oversight consistency across the supplier ecosystem
  • Create reporting materials detailing program oversight activities, supplier ecosystem health and KRIs/ KPIs for various executive management committees


By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.
What you'll do:

  • Innovate... Bring your brightest ideas to ensure risk is being managed in alignment with regulatory guidance and best practice throughout third party life cycle (planning, due diligence, contract, on-going monitoring, and termination)
  • Make Data Driven Decisions... Design and conduct supplier risk assessments, develop tier/relationship based mitigation strategies and evaluate remediation tracking
  • Leave your Mark... Management of Supplier Approvals, documentation and communication of Program metrics and assessment results clearly and concisely
  • Provide Effective Challenge... Lead operating process and internal control improvement by reviewing, monitoring and testing internal controls and procedures associated with products, services, customers and operations
  • Collaborate... Build effective relationships with stakeholders who own and support key third party relationships; gain commitment from stakeholders to help manage and improve SoFi's risk posture by understanding business objectives to influence solution strategies
  • Be a Risk SME... Work in a self-directed, collaborative, and constructive manner with business units and our internal and external stakeholders to enhance the effectiveness of processes and controls
  • Drive Performance Outcomes... Monitor the risk and control environment to ensure that exposures are kept at acceptable levels through issue monitoring administration and exception tracking and the oversight of remediation actions to improve overall Supplier performance


What you'll need:

  • Bachelor's degree
  • Minimum of eight years of second line third party risk management experience in the financial services industry
  • Comprehensive knowledge of Third Party Risk Management methodologies, risk mitigation principles and regulatory expectations related to the financial services industry
  • Knowledge of and experience in designing and operating third party risk governance frameworks in consideration of other relevant regulations applicable to the financial services industry
  • Ability to provide consult, insight and guidance in consideration of business need and third party risk management strategic objectives


Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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The Company
HQ: San Francisco, CA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/

Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.

SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.

For more information, visit SoFi.com

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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