Manager, Enterprise Risk Analytics (L09)

Job Description:

Role Title: Manager, Enterprise Risk Analytics (L09)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Synchrony's Risk Team provides independent oversight of Synchrony’s risk-taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk-appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenge. Risk serves as Synchrony’s Second Line of Defense.   

Overall, Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related overall risk, risk testing policies, standards, procedures as well as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges.

Role Summary/Purpose:

The Manager, Enterprise Risk Analytics is an individual contributor role who will be primarily supporting the Enterprise Risk Management team with data execution needs while reporting to the Enterprise Risk Analytics team in India. The candidate will be responsible for using innovative analytical techniques to develop and execute data driven solutions that yield efficiencies and enhanced effectiveness across Enterprise Risk Management. This role will also be responsible for becoming a functional expert, while collaborating with Synchrony Process Owners including VP and SVP levels in the US and India. The candidate will be expected to build partnerships with various US stakeholders as periodically this role may need to work US hours to support monthly and quarterly committee preparation cycles.

Key Responsibilities:

• Develop, manage, and execute data driven solutions and results primarily for the Enterprise Risk Management team.

• Support Risk functions and activities that include Synchrony’s Risk Aggregation (RA) and Enterprise Risk Assessment program (ERA).

• Extract data sets for reporting and data quality, and perform debugging and root cause analysis where necessary.

• Work with ERM team to automate data sourcing while maintaining data validation calculations, controls, and Excel template for ERA and RA processes.

• Update Tableau dashboards report content and layout, and integrate reporting into executive and committee presentations.

• Support ERM projects to enhance the process and underlying technology.

• Execute ERM data and reporting needs on a quarterly basis to support committee presentation materials

• Support eGRC (system of record for processes, risks, and controls) reporting needs by building relationships with various datasets, developing quality assurance data controls, and testing/validating existing reports. May build and execute additional reporting as needed.

• Support tool/platform migration from Microsoft Excel to relevant Industry Standard tools.

• Work directly with SVP's and VP's, while leading the engagements and assessments.

• Problem solving through analytics to bring value add efficiencies to our customers that include solutions involving automation, visualization, and analytical insight.

• Support and be a backup resource for reporting and analytics requests from other Risk Pillars including Compliance and Operational Risk.

• Engage in storytelling with the data output that will create a comprehensive view on what the data means including identified actions.

• Interact and present key data driven updates and key initiatives to stakeholders.

• Participate in the Risk Engagement Strategy process that will develop and drive improvements across the Risk Team.

• Perform other duties and/or special projects as assigned.

Required Skills/Knowledge:

• Bachelor’s Degree in any discipline with 3+ years of relevant experience or in lieu of degree 4+ years of relevant experience.

• Minimum 3+ years’ hands-on experience with Microsoft Excel; Proficient in advanced Excel formulas and demonstrated use of Excel to manage data templates.

• Minimum 1+ years’ hands-on experience with one or more data analytics tools including Python, R, SAS, SQL, SPARK, Tableau.

Desired Skills/Knowledge:

• Strong written/oral communication skills.

• Bachelor’s Degree in a STEM related or Business field.

• Experience in consumer credit/risk analytics role and working with diverse stakeholders.

• Experience with Microsoft Office Suite such as PowerPoint.

• Demonstrated ability to manage multiple projects, organize workflow, and prioritize work assignments.

• Proven ability to deliver data and reporting solutions for Business problems.

• Commercially effective and collaborative across teams and functions.

Eligibility Criteria:

• Bachelor’s Degree in any discipline with 3+ years of relevant experience or in lieu of degree 4+ years of relevant experience.

• Minimum 3+ years’ hands-on experience with Microsoft Excel; Proficient in advanced Excel formulas and demonstrated use of Excel to manage data templates.

• Minimum 1+ years’ hands-on experience with one or more data analytics tools including Python, R, SAS, SQL, SPARK, Tableau.

Work Timings:

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L04+ Employees can apply

Grade/Level: 09

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