The Manager of Enterprise EPIC Technical Applications is responsible for managing the Epic software platform and related managed services providers, as well as other key applications/solutions/platforms. This role involves leading technical teams, managing projects, ensuring compliance, and providing technical support. The Manager of Enterprise EPIC Technical Applications also monitors system performance, handles budget management, and communicates effectively with stakeholders and other leaders to meet organization needs.
WHO WE ARE
With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Must have ability to travel to our various locations within Indiana as needed for onsite meetings.
Ensure the Epic system complies with industry standards, security policies, and regulatory requirements, including HIPAA.
Manage the lifecycle of the Epic EHR system, including installation, upgrades, and maintenance. Oversee managed services of daily support operations and drive resolutions of Epic-related incidents and problems, ensuring minimal downtime and disruption to clinical operations.
Ensure seamless integration of Epic with other healthcare systems and applications.
Manage the lifecycle of multiple applications, including installation, upgrades, and maintenance.
Lead a team of application administrators and support staff, providing guidance, training, and performance evaluations.
Collaborate with software vendors to ensure timely updates, patches, and support.
Monitor application performance and implement improvements to enhance efficiency and user experience.
Maintain comprehensive documentation of application configurations, processes, and procedures.
QUALIFICATIONS
Bachelor's Degree Relevant Field of Study - Required
Required In Lieu of degree, 10 years of experience -Required
5 years Relevant work experience with degree - Required -OR-
10+ years relevant work experience in lieu of degree - Required
2 years Management Experience - Preferred
EPIC Certified or Accredited EPIC Relevant certification upon hire - Required
Licensure - EPIC Clarity - Preferred
Licensure - EPIC Client Systems Administrator - Preferred
Licensure - Operational Database Administrator - Preferred
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Skills Required
- Bachelor's Degree in Relevant Field
- 5 years relevant work experience with degree
- 10+ years relevant work experience in lieu of degree
- Ability to travel to various Indiana locations (up to 20%)
- EPIC Certified or Accredited EPIC Relevant certification upon hire
- 2 years Management Experience
- Licensure - EPIC Clarity
- Licensure - EPIC Client Systems Administrator
- Licensure - Operational Database Administrator
Franciscan Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Franciscan Health and has not been reviewed or approved by Franciscan Health.
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Healthcare Strength — Benefits include medical, dental, and vision with broad network options, plus added savings when using system hospitals, labs, imaging, pharmacies, and physicians. Feedback suggests health coverage is solid, though not best-in-class.
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Retirement Support — An employer-funded retirement contribution is available alongside 403(b) and 457(b) options with defined eligibility and vesting. Feedback suggests this structure supports long-term savings across many roles.
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Leave & Time Off Breadth — PTO accrues with service and certain provider roles cite robust allotted time off and CME. Feedback suggests the presence of EAP and additional programs adds breadth to time-away support.
Franciscan Health Insights
What We Do
The Franciscan Alliance healthcare ministry began in Lafayette, Ind., in 1875. Today, Franciscan Alliance is one of the largest Catholic health care systems in the Midwest with 12 hospital campuses in Indiana and Illinois, approximately 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan Health Crown Point, Franciscan Health Michigan City, Franciscan Health Crawfordsville, Franciscan Health Lafayette East, Franciscan Health Indianapolis, Franciscan Health Carmel, Franciscan Health Rensselaer, Franciscan Health Mooresville, Franciscan Health Hammond, Franciscan Health Dyer, Franciscan Health Munster and Franciscan Beacon Hospital in Indiana; and Franciscan Health Olympia Fields in Illinois. For more information, visit FranciscanHealth.org. With more than 850 primary and specialty care providers at over 260 locations in Indiana and Illinois, Franciscan Physician Network is one of the largest and most respected multi-specialty physician networks in the Midwest providing convenient, comprehensive care
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