Manager, Engineering SQA (Hardware Platform+Dataplane) - NetSec

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Palo Alto Networks SASE (Secure Access Service Edge) group is looking for a seasoned and accomplished QA Manager with experience in validating core Hardware platforms, networking & security features in the SD-WAN team. You will be part of a world-class software engineering team that works on various ground-breaking technologies in the SD-WAN area. You will work with a multi-functional team of engineers solving interesting problems.

Your Impact

• Manage, lead, mentor, and coach one or more engineering teams
• Be accountable for the engineering quality of the subject matter areas your teams are responsible for
• Constantly striving to improve productivity and efficiency, you will set high standards for all products being developed now and in the future
• Work closely with Dev, QA, SRE, DevOps, Product Line Managers, Program Managers, Engineering, Operations, Support and other business units to ensure the timely delivery of high-quality products
• Work closely with team leads and architects to create good test strategy/planning that meets business requirements and aligns with best practices
• Influence the development of new products and testing methods by reviewing Product Requirement Documents, Functional Specification documents, and test plans with a discerning eye for technical accuracy and consistency from inception to final delivery
• Ability to translate technology into business value
• Working in conjunction with management and colleagues, define, document, and demonstrate good software quality & automation engineering practices
• Stay up-to-date on new technology changes and features to provide recommendations for process improvements and feature adoption
• Work in a fast-paced, collaborative and challenging environment with a focus on driving best practices in the Platform Team as well as groups outside the organization
• Facilitate project delivery from your teams, working in conjunction with product managers, development managers, analysts, business partners, and system administrators
• Plan, drive and execute business-critical custom apps and hardware platforms roadmap 
• Facilitate production support affecting the system areas your teams are responsible for
• Identify risks and prepare mitigation plans
• Mentor and coach junior team members and drive best practices and knowledge across the various teams
• Exemplify our culture of respect, integrity, diversity and collaboration within as well as outside the team

Qualifications

Your Experience

• BE/B.tech technical degree or relevant tech qualification or equivalent military experience required
• 11+ years experience in Hardware platform testing like SD-WAN, Routers, Switches & Firewalls and automation using Python
• Minimum 2+ years of team management experience
• Experience in SD-WAN products is a plus
• Excellent knowledge of Platform Software and L2/L3 testing methodologies and processes
• Excellent knowledge of Linux-based operating systems and traffic generator tools like Spirent, Ixia, BreakingPoint, Tcpreplay, hping, iperf, etc.
• Outstanding troubleshooting skills, including understanding protocols, analyzing cli output, debugging logs, capturing packets, etc.
• Computer/Network lab knowledge and maintenance experience are a plus
• Good knowledge of standard TCP/IP protocols such as ARP, IP, ICMP, TCP, UDP & IPSec VPNs
• Good knowledge of Enterprise routing protocols such as BGP, OSPF & EIGRP, etc.
• Good knowledge of Networking features like Multicast, IPv6, DNS, NAT & DHCP
• Good knowledge of Performance/Scale characterization of networking products
• Excellent project leadership skills with a strong track record of successfully delivering on commitments
• Strong time management and prioritization skills
• Exceptional analytical and problem-solving skills - Strong architectural skills on the platform(s) your teams work on is a strong advantage
• Excellent verbal and written communication skills

Additional Information

The Team

Our engineering team is at the core of SD-WAN products – connected directly to the mission of providing world class SASE solutions. We are constantly innovating – challenging the way we, and the industry, think about SD-WAN. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.