GRAIL

GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured.

Raleigh, NC, USA

Hybrid

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Jobs//Hybrid//Raleigh-Durham, NC//Developer + Engineer//

Manager, Engineering Operations - (Second Shift) #3524

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***WE STRONGLY ENCOURAGE OUR VETERAN COMMUNITY TO APPLY***

GRAIL is seeking a Manager, Engineer Operations for the Engineering Operations Organization. The Manager, Engineer Operations will lead a key operations team that oversees technical engineering support for a variety of process automation hardware, software applications, and laboratory equipment to support smooth lab operations. Working cross-functionally with Operations, R&D, and Software groups, you will drive robust equipment and automation operations with the leadership of a team of talented operations engineers/technicians. The successful candidate will be a scientist or engineer with a proven track record of owning complex systems as well as implementing continuous process improvements in a regulated operations setting. The Engineering Operations organization is the engineering arm of Operations that provides day to day around the clock engineering and maintenance support to operations. GRAIL’s testing volumes are scaling fast and require a dynamic and detail-oriented leader to help deliver our revolutionary test to as many people as possible.

The onsite role requires 5 days a week in Durham, NC (RTP Site)

This is a full time position working in our lab starting at 3:00 PM Monday through Friday (second shift)

The working hours could be temporarily adjusted due to training, travel, and other events.

This position requires on-call duty and may need to support weekends and holidays.

Responsibilities;

Build and manage a team of engineers/technicians with the diverse scientific and technical skills required to support, troubleshoot, and improve complex automation systems in a regulated environment
Establish operational objectives and work plans, delegate and empower team members to maximize the system up time for 24x7 operations
Lead area work responsibilities, effectively triage opportunities, direct work based on team skill set, and coach and guide staff to support the area and operators’ day to day following cGMP/GLP and Quality Management System (QMS) guidelines.
Lead root cause investigations, drive for resolutions, and follow those up with corrective and preventative actions for area of responsibility
Make time sensitive technical decisions.
Support CAPEX/OPEX planning
Participate, be a role model, and adhere to GRAIL’s policies and guidelines.
Recommend and implement changes to ensure ongoing high-quality performance of laboratory equipment as part of the continuous improvement process.
Work closely with Quality and regulatory to implement and follow the required policies and procedures for system qualification, maintenance, and calibration

Preferred Qualifications;

8+ years of related experience with a BS/BA or higher degree in Engineering, Physics, Chemistry or Life Sciences or equivalent work experience. Engineering degrees are preferred
5+ years experience in technical troubleshooting and maintenance in both hardware and software components
3+ years managerial experience in a similar work environment
3+ years Hands-on experience maintaining and supporting equipment in both hardware and software and following appropriate safety procedures
3+ years experience successfully leading, coaching, and mentoring junior level engineers
3+ years experience with writing and implementing test protocols and procedures
2+ years experience working in a clinical laboratory regulated environment
2+ years experience with Laboratory Information Management Systems (LIMS), Manufacturing Management Systems(MES), scheduling software, Customer Relationship Management (CRM) software, Green Button Go (GBG)
2+ years experience writing and implementing test protocols and procedures
2+ year experience in Project Management
1+ years experience working with IT networking and systems infrastructure
1+ years experience executing within a computerized maintenance/calibration management system
Knowledge Safety Training, lock out tag out (LOTO), Hazardous material, and waste handling

Physical Demands & Working Environment:

Hours and days may vary depending on operational needs
Regularly required to stand, sit, walk, climb stairs/ladders, kneel, crouch, or wear safety gear.
Must regularly lift and / or move up to 10 pounds.
Frequently lift and/or move up to 25 pounds.
Occasionally lift and/or move up to 50 pounds.
Working with dry ice may be necessary.
Working on confined spaces may be necessary
May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation.

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Joerg Bredno

Principal Scientist, Computational Biology and Interpretation

WIDEN YOUR SCOPE

A huge data set with an even bigger impact

“Cancer is a nasty, diverse disease that can affect widely different regions in the genome,” Principal Scientist Joerg Bredno said, and understanding how and why cells change isn’t easy. Luckily, his team works with more than 12 petabytes of molecular data — which translates to more than 1 million gigabytes — and a high-performance scientific computing environment that can handle analysis at that scale. With these tools, Bredno’s team is building an even larger training data set for the next generation of GRAIL’s early detection, multi-cancer screening test, slated to roll out this year.

It is rewarding that we can see, learn and share relevant insights from our data that so far doesn't exist anywhere else in the world in this form.

Ting Ma

Associate Director, Data Engineering

ACCELERATE TOGETHER

A team united by passion, fueled by collaboration

GRAIL’s team sets lofty goals for its products, which require the unique talents and perspectives of every employee. Take one eight-month study that Associate Director Ting Ma worked on, parsing data from a GRAIL-sponsored clinical trial. Due to the volume of data, teamwork was imperative to define and implement clinical features, refine codes with robust test cases and tweak them as continuous feedback rolled in. The work is important, but that's not the only plus: “Cross-functional team collaboration is fun,” Ma said. “You get to learn so much while contributing to each project.”

GRAIL is taking on a challenge that is unprecedented. It can only become successful when people with different expertise collaborate deeply.

Ying Luan

Associate Biostatistical Director

UNCOVER NEW OPPORTUNITIES

Sharp talent, perpetually looking to learn more

There’s a reason top talent, like Associate Biostatistical Director Ying Luan, joins GRAIL. “Here, I knew I could have the opportunity to contribute to the development of innovative analysis methodologies,” Luan said. She’s now working on a diagnostic aid project, planning and designing validation for clinical studies. It’s a new area for her, but there’s plenty of support for learning new skills at the company: With resources like LinkedIn Learning, workshops and conferences, she finds footing in the field, while diversity and inclusion trainings connect her fully to GRAIL’s culture.

Post-launch activities and payer’s reimbursement were new to me when I joined GRAIL. But now, I’m learning new things on a daily basis with different stakeholders in mind.

What are GRAIL Perks + Benefits

GRAIL Benefits Overview

We’re committed to creating the best experience for everyone at GRAIL, ensuring that each member of our team has comprehensive benefits and resources to thrive at all stages of life, both at work and at home.

Culture

Volunteer in local community

Partners with nonprofits

Intermountain Healthcare

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Employee-led culture committees

Hybrid work model

In-person all-hands meetings