Manager, Employee Experience, Revenue Operations (ROPS)

Posting Date

Manager, Employee Experience, Revenue Cycle

We're searching for a passionate and creative leader to join our team as the Manager, Employee Experience for Revenue Cycle. In this role, you'll be the driving force behind our internal communications and large-scale events, ensuring every teammate feels connected and informed. You'll develop and execute strategies that not only enhance our culture but also showcase the incredible work of our Revenue Cycle teammates.

What You'll Do

• Lead Internal Communications: Own the development and execution of a comprehensive internal communications strategy for Revenue Cycle. This includes crafting engaging messages, managing various communication channels (newsletters, emails, intranet), and ensuring consistent, clear, and inspiring communication from leadership.
• Plan & Execute Large-Scale Events: Lead the planning and execution of major team gatherings and recognition events, both in-person and virtual. You'll manage everything from budgeting and logistics to content development and vendor relations, ensuring a seamless and impactful experience for all attendees.
• Champion Teammate Feedback: Actively listen to our teammates and use their feedback to inform communications and event strategies, ensuring our efforts genuinely resonate with their needs and interests.
• Collaborate with Purpose: Work closely with cross-functional teams, including HR, Operations, and corporate communications, to align your initiatives with overall company goals and brand standards.
• Manage the Administrative Support Team: Directly lead, mentor, and develop a team of administrative professionals. This includes delegating tasks, managing performance, providing coaching and training, and ensuring the team operates efficiently to support the broader Revenue Cycle function.

What We're Looking For

• A Communications Expert: You have a proven track record of developing and implementing successful multi-channel internal communications strategies, with a knack for writing compelling and clear content.
• An Event Planning Pro: You're experienced in planning and executing large-scale corporate events from start to finish, with a keen eye for detail and a knack for creating memorable experiences.
• Strong Leadership Skills: 1-3+ years of experience in a leadership role with a focus on internal communications, employee engagement, or event management.
• Strategic & Creative Thinker: You can translate business objectives into creative and engaging communication and event strategies that drive teammate connection and morale.
• Bachelor's Degree in Communications, Marketing, Human Resources, or a related field is required; a combination of relevant education and equivalent experience will be considered.

LANGUAGE SKILLS

Fluent in the written and verbal skills necessary to perform successfully the essential functions, duties, and responsibilities of the position.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-JH4

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.