Manager, Emerging Technology Operations

Job Description

Who We are
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

The Role

CAA is seeking a Manager, Emerging Technology Operations to support some of the company's most important internal and external strategic initiatives in the space. This individual will drive program execution, stakeholder coordination, adoption efforts, governance initiatives, reporting, and operational planning across enterprise emerging technology programs. The ideal candidate is a strong operator who brings structure, accountability, and momentum to complex, cross-functional initiatives.

Responsibilities

• Drive planning, execution, reporting, and process improvement for Vault initiatives, partnerships, and commercialization efforts while maintaining visibility into priorities, milestones, and risks.
• Support rollout, adoption, training, communications, and stakeholder coordination across emerging technology initiatives.
• Track KPIs, business impact, and executive reporting; support governance, compliance, and cross-functional planning.
• Coordinate vendors, working groups, and strategic business use cases.

Qualifications

• 5-7+ years of experience in program management, operations, consulting, strategy, or related fields.
• Proven ability to lead complex cross-functional initiatives.
• Strong project management, analytical, and organizational skills.
• Excellent communication and executive presentation abilities.
• Experience building dashboards, reporting frameworks, and operational playbooks.

Preferred

• Experience supporting emerging technology, digital transformation, innovation, or technology programs.
• Change management and organizational adoption experience.

Location
This is a hybrid role based out of our Los Angeles office.
 

Compensation
The annual base salary range for this position is as follows:

Los Angeles, CA - $130,000 - $169,000

This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon factors including, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Benefits

At CAA, we offer a competitive compensation and benefits* package for all regular full-time employees:

Benefits where the company pays 80%-100% of the cost include:

• Medical,
• Basic Life and AD&D Insurance
• Telemedicine
• Employee assistance and mental health counseling in person, virtually or through text
• Paid Vacation / Holidays
• Paid Sick Time
• Paid Parental Leave and Other Paid Leaves of Absence
• NICU leave
• Bereavement resources
• Adoption Benefits
• Educational Assistance
• Mental Health Resources
• Employee Assistance Plan
• Employees may also elect to participate in voluntary benefits
• Dental, Vision Insurance
• 401K Plan
• Flexible Spending Accounts (Health Care and Dependent Care)
• Health Savings Account
• Voluntary Life and AD&D Insurance
• Employee Perks
• Commuter Benefits

*Benefits offered also include other statutory mandated benefits

Qualified applications with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.