At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are seeking a highly skilled and strategic professional to join our International Business Process Outsourcing team as a Manager, based in our new Scotland office. In this role, you will lead a multi-level team, taking accountability for operational delivery, risk management, and process excellence across EMEA markets.
You will drive the operational strategy, ensuring the team operates efficiently, meets regulatory and control requirements, and contributes to broader business objectives. This is a leadership role with significant influence on the growth, scalability, and performance of the Scotland office, offering the opportunity to shape both people and processes in a high-impact function.
Responsibilities:
- Lead and manage a multi-level team of associates, senior associates, and supervisors, providing mentorship, coaching, and performance management
- Oversee the end-to-end process for settlements, corporate actions and static data across EMEA markets, ensuring accuracy, timeliness, and risk mitigation
- Set operational strategy and priorities, aligning team objectives with broader business goals
- Manage and mitigate operational and settlement risks, implementing robust controls and ensuring adherence to governance standards
- Drive continuous improvement initiatives, including automation, process redesign, and operational efficiency programs
- Ensure compliance with market deadlines, regulatory requirements, and internal control frameworks
- Serve as primary escalation point for complex or high-risk settlement issues
- Build and maintain relationships with key internal and external stakeholders, influencing outcomes and strategic decisions
- Oversee audit, regulatory, and governance deliverables, ensuring transparency and compliance.
Qualifications:
- Bachelor’s degree in Finance, Economics, Business, or a related discipline
- 10+ years of experience in capital markets operations, with significant exposure to settlements, corporate actions, static data maintenance and trade support
- Proven experience leading teams and delivering operational objectives in a high-volume, complex environment
- Deep knowledge of the end-to-end trade settlement, corporate actions and static data lifecycle across multiple asset classes
- Strong track record in risk and control management, including embedding frameworks and mitigating operational risk
- Advanced analytical, problem-solving, and strategic decision-making skills
- Excellent stakeholder management and communication skills, with experience influencing senior leadership and global teams
- Proficiency in Microsoft Office, particularly Excel
- In-depth knowledge of EMEA settlement market practices and cycles
- Experience with settlement platforms such as Euroclear, Clearstream, CREST, or similar
- Experience leading process improvement, automation, or change initiatives
- Prior experience overseeing audits, regulatory reviews, or control frameworks.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Skills Required
- Bachelor's degree in Finance, Economics, Business, or related discipline
- 10+ years of experience in capital markets operations with exposure to settlements, corporate actions, static data maintenance, and trade support
- Proven experience leading teams and delivering operational objectives in a high-volume, complex environment
- Deep knowledge of the end-to-end trade settlement, corporate actions and static data lifecycle across multiple asset classes
- Strong track record in risk and control management, including embedding frameworks and mitigating operational risk
- Advanced analytical, problem-solving, and strategic decision-making skills
- Excellent stakeholder management and communication skills, with experience influencing senior leadership and global teams
- Proficiency in Microsoft Office, particularly Excel
- In-depth knowledge of EMEA settlement market practices and cycles
- Experience with settlement platforms such as Euroclear, Clearstream, CREST, or similar
- Experience leading process improvement, automation, or change initiatives
- Prior experience overseeing audits, regulatory reviews, or control frameworks
Broadridge Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadridge and has not been reviewed or approved by Broadridge.
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Healthcare Strength — Healthcare coverage is described as broad, with multiple medical plan options plus dental, vision, prescription coverage, and telehealth access. Preventive care is framed as fully covered in-network, alongside added supports like an employee assistance program and on-site wellness availability in some locations.
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Retirement Support — Retirement support is positioned as meaningfully supportive via a 401(k) match structure that increases with tenure. Added financial support such as one-on-one financial counseling is also included as part of the broader rewards approach.
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Parental & Family Support — Parental support is presented as substantial, including up to nine weeks of paid new-parent salary continuation. Additional family-oriented programs like back-up care and dependent-care options are included in the benefits mix.
Broadridge Insights
What We Do
Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.
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