Manager of Electronic Discovery Services

Posted Yesterday
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Boston, MA, USA
In-Office
Senior level
Legal Tech
The Role
Manages the firm's electronic discovery and litigation support operations, including document-intensive litigation projects, review teams, software administration, workflows, training, exhibit accuracy, budgets, and milestone achievement. Serves as an eDiscovery subject matter expert on court rules, litigation technology, and court proceedings. Collaborates with attorneys, clients, outside firms, and vendors while troubleshooting technical issues and developing process improvements.
Summary Generated by Built In

Description

The Manager of Electronic Discovery Services is responsible for championing and overseeing the Firm’s litigation support efforts through the use of technology and reports to the Chief Operating Officer. This includes honing established processes and procedures and applying industry trends and technology. Works closely with the litigation practice group, outside law firms and vendors. Manages document intensive litigation projects and supervises document review teams (as needed). Responsible for administering, implementing, and maintaining Sheehan’s litigation software environment and established workflows. Provides training on eDiscovery software use and eDiscovery project management. Confirms the accuracy of exhibits for depositions and trials. Ensures that project, team milestones, and goals are met, incorporates best practices and adheres to approved budgets along with other tasks as assigned. Stays abreast of changes in eDiscovery related technology. The incumbent will work from Sheehan's locations in Massachusetts and New Hampshire as needed.

Knowledge, Skills and Abilities

  • Reveal administration or other legal/document review software experience
  • Ability to multitask in a fast-paced environment
  • Strong verbal, written, project and interpersonal communication skills
  • Subject matter expert (SME) of state and federal court rules relating to electronic discovery and strong understanding of litigation practice
  • Ability to troubleshoot technical issues and develop workable solutions quickly
  • Strong project management skills
  • Serves as eDiscovery SME in court proceedings as required
  • Ability to work independently with strong collaboration and leadership skills
  • Ability to interact with clients and third parties on a professional level
  • Strong problem-solving skills and ability to adjust and work around obstacles 
  • Operates with high ethical standards

Requirements

Bachelor’s degree or equivalent with a minimum of 5+ years of eDiscovery experience and previous supervisory experience preferred. eDiscovery certifications preferred. Strong technical skills including systems analysis techniques and procedure development, including consulting with users to determine hardware, software, and functional specifications. Experience working with internal and external customers/clients and excellent customer service skills. EEO

Why Sheehan Phinney? 

Recognized as a 2025 Best Places to Work (for both law firms and NE businesses), we take pride in our employees’ work ethic, and reward that commitment with a comprehensive benefits package and by offering generous paid time off (PTO) in addition to twelve paid holidays annually. We believe in compensating people fairly and provide tuition reimbursement, paid leave, paid volunteer time, and the opportunity to grow! 

We appreciate the importance of work-life balance to support your personal and professional success. Our collaborative atmosphere allows for quality time to grow your career network and benefit from the mentorship provided by our talented team.
 

If you would like to work for an organization that is growing, gives back to the community and is a place where you can shine, look no further, and submit your resume and cover letter today!

Skills Required

  • Bachelor's degree or equivalent
  • Minimum of 5+ years of eDiscovery experience
  • Previous supervisory experience
  • Experience administering Reveal or other legal/document review software
  • Strong technical skills in systems analysis, procedure development, and hardware/software requirements gathering
  • Knowledge of state and federal court rules relating to electronic discovery
  • Strong understanding of litigation practice
  • Experience working with internal and external customers or clients
  • Excellent customer service, communication, project management, problem-solving, and collaboration skills
  • eDiscovery certification
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The Company
HQ: Concord, NH

What We Do

Sheehan Phinney is a full service business law firm representing local, national and international clients with innovative approaches and practical solutions.

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