Manager of Education Operations

POSITION: Manager of Education Operations

DEPARTMENT: Education

FT or PT: FT

PAY RANGE: $55-$60K

CLASSIFICATION: Annual Salaried

SCHEDULE: Weekdays, some weeknights and occasional weekends

STATUS: Exempt

REPORTS TO: Associate Director of Education & Workforce Development

STATEMENT OF JOB:

The Manager of Education Operations is a vital member of the Education Department, helping ensure program success by keeping the department ahead of all deadlines and maintaining and expanding the department’s infrastructure as the Education Department grows and evolves. The ideal candidate is passionate about arts administration and serves as one of the driving forces behind generating sales to increase revenue.  

JOB DUTIES

• Responsible for all administrative tasks associated with the following programs: Huntington Academy, Student Matinee Series, Poetry Out Loud Massachusetts and Next Narrative
• Oversee all aspects of the Education space; Weekly Calendar, Cleanliness and maintenance, inventory and stock, and organization
• Set season and create Education Season Calendar and Education Programs Schedules
• Schedule and attend all Education Committee Meetings.

• Create yearly marketing and visibility timeline for all marketing needs.
• Partner with marketing staff on items such as education pages on website, all programs, flyers, education brochure, education social media accounts, lobby screens in lobbies of both theatre sites, press releases, feature articles, etc. from drafting to posting

• Coordinate with Education and Marketing departments for all marketing and promotional needs, such as, all ad buys, print and digital media plans, etc.
• Collects and compiles all data related to programing and assessments

• Support all workforce development needs and events by managing calendars 
• Generate and manage all sales including outreach and relationship building
• Set up backend sales, coding, order placement, payments and maintain database in Tessitura
• Maintain cost analysis database for all Academy programming 
• Manage all requests and payments for education uses of archival videos 
• Any other duties as assigned
• Serves as program manager for the Student Matinee Series, Poetry Out Loud;

Student Matinee Series

• Build and maintain the network of teachers and schools
• Manage all reservations, reservation changesm and collection of payments alongside robust and frequent communication with all teachers and schools booking groups 
• Assign pre-show workshop placements for Education staff
• Potential to be assigned to write articles for curriculum guides 
• Manage day of event for all student matinees

Poetry Out Loud Massachusetts 

• Confirms all adjudicator panels, contracts, training, and compensation

• Plans and Attends POL MA events 

• Manage preparation of all competition materials

• Collects and aggregates all assessment data.

• Ensure all registration forms are created and posted and manage all registration/participation databases

In addition to the duties listed above, the Huntington Theatre Company expects the following of each employee: adheres to HTC policies and procedures; works in a safe manner;  performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets department productivity standards; participates in HTC events as needed or required; and completes other duties as assigned.

REQUIRED SKILLS:

• Bachelor’s degree required in theatre, management, or related field, a master’s in arts administration a plus but not required.
• Three to five years’ experience in theatre and/or education administration
• Sophisticated experience using Microsoft Office Suite and Google Apps
• Demonstrated ability to adopt and advance The Huntington’s ASAP, Values, Vision, and committed to EDIA principles.
• Excellent writing, editing, and communication skills
• Demonstrated and meticulous attention to detail
• Able to manage multiple deadline-oriented assignments and projects
• Works effectively both independently and as a strong team member
• Exercises good judgement and discretion with confidential information
• Familiarity with education standards and pedagogy
• Able to lift 20-30 lbs

PREFERRED SKILLS:

• Experience teaching K-12 students with urban high school environment preferred but not required
• Experience and knowledge of Tessitura a plus but not required
• Driver’s license and access to a vehicle preferred