Pfizer

Manager - eCommerce Solutions

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2 Locations

Hybrid

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

We’re in relentless pursuit of breakthroughs that change patients’ lives.

The Role

Use Your Power for Purpose
The Manager - eCommerce Solutions will be responsible for managing solution delivery efforts, coordinating scope and cost with commercial business teams, documenting requirements, then leading design and delivery of solutions for eCommerce at Pfizer. This includes new product launches, and expansion of our eCommerce capabilities. Projects will involve system configurations and technical delivery in SAP S/4 / Commerce Cloud and / or other continuous improvement opportunities in Commercial Operations and Customer Service globally.
What You Will Achieve
In this role, you will:

Lead and guide moderately complex eCommerce projects, effectively managing time and resources, partnering with business team members/ leadership in the commercial organization.
Requires functional knowledge of the systems supporting the eCommerce Prime strategy at Pfizer. These include SAP S/4 processes/ SAP Commerce Cloud (Cloud 4 Customer and other functional systems and technologies that support the commercial strategy for Pfizer
Demonstrate an understanding of eCommerce strategies and technologies and how they integrate with customers globally
Define customer facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and delivery systems to meet the requirements
Collaborate with commercial and trade business users to understand business requirements, provide cost estimates, and design eCommerce solutions to meet business requirements.
Design, configure and or develop eCommerce solutions to achieve desired functionality and perform testing as needed
Develop strong relationships at all levels in the organization and collaborate with stakeholders with different cultural backgrounds and in different geographical regions
Communicate effectively with technical teams to deliver solutions and manage the business users' expectations to ensure clear communication of the issues to seek input on a timely manner
Ensure project management deliverables comply with regulatory standards and maintain strong partnerships with Pfizer teams through effective engagement models

Here Is What You Need (Minimum Requirements)

Bachelor's degree with 4+ years of relevant experience; OR Master's degree with 2+ years of relevant experience
Hands-on experience with SAP configuration in SAP modules and/or SAP Commerce Cloud
Experience designing and implementing commercial solutions across customers, including exposing services for integration with customer systems on disparate platforms, in a secure and efficient manner
Project experience using MS Project, Jira to efficiently balance requirements, effort, timeline, and budget for solutioning efforts
Good organization skills, with the range to manage 2-4 parallel deliverables concurrently
Robust and well-honed communication skills, including the ability to prepare and present content appropriate for senior leadership. Comfortable preparing concise and accurate summarization of complex efforts/status/concepts using creative and engaging content
Understanding of financial concepts, success factors and Objectives and Key Results metrics for business performance
Knowledge of management reporting requirements and functional design
Excellent communication skills

Bonus Points If You Have (Preferred Requirements)

Previous experience of at least 1+ full life cycle projects implementing eCommerce solutions integrated with SAP SD, or SAP Commerce Cloud solutions
Functional knowledge of SAP Sales and Distribution modules and or Finance, configuration for Sales Order Management, Delivery Scheduling, Warehouse Management and Goods Issue functions, invoice and credit management
Integration experience with other DevOps focused technologies, such as Java, OpenAPI technologies (REST, ODI, SOAP
Relevant pharmaceutical industry experience
Management consulting experience
Experience with Agile Software Delivery
Knowledge of the pharmaceutical industry, preferably Commercial, supply chain, Finance or marketing
Experience with SOX compliance / practices is desirable.

Work Location Assignment: On Premise
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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The Company

HQ: New York, NY

121,990 Employees

Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.