Note: Fidelity will not provide immigration sponsorship for this position.
The Role
As Manager, Due Diligence, you will lead day-to-day execution across assigned investigative teams and specialized workstreams. You’ll oversee delivery, capacity, prioritization, quality, and escalations to ensure work is completed consistently, efficiently, and with strong risk discipline.
This role is ideal for a proven people leader who enjoys developing talent, improving operations, and driving strong team performance in a complex risk environment. You’ll have a meaningful impact on team execution, operational effectiveness, and the continued growth of the function.
What You’ll Do
Lead daily operations for assigned teams, including case execution, prioritization, and workflow management
Make team-level decisions on case handling, prioritization, and escalations within established governance
Manage team capacity and service performance to support timely, consistent delivery
Oversee case quality, documentation standards, controls, and escalation readiness
Coach and develop associates and senior consultants to strengthen capability, judgment, and execution consistency
Align team execution with broader operational priorities and business needs
Drive continuous improvement and strengthen process consistency across assigned teams
Analyze risk trends and communicate key themes and emerging concerns to senior leadership
Lead or support operational initiatives that improve execution across the department
The Expertise and Skills You Bring
Bachelor’s degree or equivalent experience
5+ years of relevant experience in due diligence, investigations, intelligence, compliance, risk, or related operational leadership
Strong knowledge of investigative practices, risk indicators, escalation frameworks, and team operations
Demonstrated ability to solve moderately complex problems and make sound decisions with limited oversight
Experience leading workflow execution, capacity planning, prioritization, and service delivery
Strong people leadership skills, including coaching, feedback, development, and team capability-building
Ability to identify operational risks, assess trends, and communicate insights clearly to leadership
Strong written and verbal communication skills, including the ability to deliver risk-based recommendations
Experience improving processes, reinforcing quality standards, and maintaining strong controls in a team environment
The Team
The Due Diligence Investigations team delivers trusted risk intelligence that helps protect Fidelity, strengthen decisions, and create value across the organization. Through objective research and analysis, DDI helps business partners identify and manage risk across proposed and existing business relationships.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor's degree or equivalent experience
- 5+ years of relevant experience in due diligence, investigations, intelligence, compliance, risk, or related operational leadership
- Strong knowledge of investigative practices, risk indicators, escalation frameworks, and team operations
- Ability to solve moderately complex problems and make sound decisions with limited oversight
- Experience leading workflow execution, capacity planning, prioritization, and service delivery
- Strong people leadership skills, including coaching, feedback, development, and team capability-building
- Ability to identify operational risks, assess trends, and communicate insights clearly to leadership
- Strong written and verbal communication skills, including delivering risk-based recommendations
- Experience improving processes, reinforcing quality standards, and maintaining strong controls in a team environment
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
-
Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
-
Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
-
Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
