At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
We are seeking a Manager, Digital Operations & Management to join our team and support creation and updates for 50 microsites. This role will be responsible for overseeing digital operations, managing content management systems, and ensuring seamless website planning and execution. A fast-moving Web operations dynamo with excellent communication and relationship skills will thrive in this position. Among other duties, expect to digitally dive into the following:
*Handle Website change requests and new site creation requests, assessing requirements and prioritizing work.
*Coordinate Website work with internal and external teams to ensure timely completion.
*Provide guidance to Web development teams to ensure accurate client delivery.
*Craft Websites from concept and design to execution and delivery.
*Maintain Websites in working order across local and enterprise maintenance, compliance, branding, accessibility, and other stakeholder requirements.
*Communicate site and workload statuses to stakeholders for transparency and decisions.
*Drive continuous process improvement to build operations structure and digital ecosystem for long-term success.
*Enhance and improve user experience and task completion by improving design and content management through collaborative design thinking and strategy.
*Coach and mentor junior-level designers to help create intuitive and user-centered digital experiences.
Required Qualifications
*5-7 years of direct experience with managing digital operations and optimizing CMS, especially AEM and Concrete.
*5-7 years of experience with dev-to-prod website planning and execution.
*5-7 years of Web language experience (ex. HTML, CSS, JavaScript).
*3-5 years of experience with multi-website management.
*2-3 years of experience with scrum management.
*2-3 years of experience with Workfront, Jira, and Rally.
*Experience interfacing with technology teams to ensure alignment and integration of digital solutions.
*Experience with internal communication, collaboration, and relationship-building skills.
Preferred Qualifications
*Strong leadership and project management skills.
*Knowledge of digital analytics and acquisition funnels.
*Expertise in Website building and UX strategies.
*Excellent problem-solving and analytical skills.
Education
Bachelor’s degree preferred.
This is an individual contributor role that guides development teams. This is a remote role that, depending on location, may have a request for some hybrid in-office work.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$101,970.00 - $203,940.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
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Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
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No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
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Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
