Manager, Digital Underwriting Strategy, Commercial Lines

Posted 3 Days Ago
Be an Early Applicant
3 Locations
Hybrid
128K-157K Annually
Senior level
Insurance • Financial Services
The Role
Leads the Digital Underwriting Strategy for Commercial Lines, overseeing multidisciplinary teams, portfolio governance, technology and process improvements, stakeholder management, change initiatives, and underwriting modernization. The role drives growth, profitability, efficiency, and integrated delivery across operations, IT, Intact Lab, and documentation streams while managing talent and performance.
Summary Generated by Built In

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

128,300 - 156,800

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

15%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Manager, Digital Underwriting Strategy to enable our technology evolution in CL!


As a Manager, Digital Underwriting Strategy people will count on you to lead a multi-disciplinary team and the Digital Underwriting Strategy in driving growth, profitability and efficiency through the development of our CL Underwriting tool kit including the Intact Docs platform, Contact for P&C, SL and Auto, and modernizing the underwriting practice with Underwriting Advisor 2.0.
What you'll do here:

  • Develop, recommend, and implement leadership strategies, organizational structure, and process/technology improvement initiatives.
  • Provide effective leadership by continuously keeping staff informed on changes/results and share responsibility for the overall performance, productivity, and engagement of team members.
  • Decision making or escalation of issues encountered in the development of the Digital Underwriting Strategy.
  • Participation in strategic discovery on initiatives to take from vision to clear objectives with measurable scope, budget, deliverables, and schedule.
  • Oversight of portfolio governance, structure, and coordination of all streams to ensure integration (including Ops & Planning, IT streams, Intact Lab, Intact Doc etc.).
  • Assist in the development of content for training, change management and communication.
  • Planning, organizing, tracking, and give direction in relation of Digital Underwriting Strategy Portfolio.
  • Stakeholder management for maintenance of Digital Underwriting Strategy.
  • Assignment and deployment of talents.
  • Performance management of Digital Underwriting Specialists, Consultants, Publishers, Information Management Analysts, and actuaries.

What you bring to the table:

  • Minimum 8 years of relevant experience as senior level underwriter or actuary.
  • FCAS or or FCIP preferred.
  • Natural leader with a proven knack for leading, influencing and motivating a team and for facilitating change.
  • Invested in and have a proven history of driving strong employee and team engagement contributing to the success of your department.
  • Keenly interested in and stay up to date on competitive practices, business trends, or other developments impacting on business results and are able to recommend change when needed.
  • Able to maintain professional and effective business and personal relationships by promoting mutual understanding of expectations, issues and trust.
  • Strong communicator who can articulate effectively with people at all levels of the organization.
  • Flexible with travel as required.
  • No Canadian work experience required however must be eligible to work in Canada.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

#LI-Hybrid

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Skills Required

  • At least 8 years of relevant experience as a senior-level underwriter or actuary
  • FCAS or FCIP designation
  • Proven ability to lead, influence, motivate teams, and facilitate change
  • Proven history of driving employee and team engagement
  • Knowledge of competitive practices, business trends, and developments affecting business results
  • Ability to build and maintain effective professional and business relationships
  • Strong communication skills across all organizational levels
  • Flexibility to travel as required
  • Eligibility to work in Canada
  • Bilingualism for candidates located in Quebec

Intact (intactfc.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intact (intactfc.com) and has not been reviewed or approved by Intact (intactfc.com).

  • Fair & Transparent Compensation — Pay is often framed as competitive for core roles like tech, underwriting, and claims, with base pay and total compensation commonly positioned above typical sector benchmarks. Salary ranges and bonus targets are frequently presented as explicit components of the package, which supports clarity on what compensation is intended to include.
  • Retirement Support — Retirement offerings stand out through RRSP matching and pension options that emphasize long-term security. A defined benefit pension option is also described, which is often treated as a differentiator versus many large employers.
  • Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and prescriptions, with additional support such as EAP services and access to virtual care. Wellness accounts and reimbursements are also included, adding breadth beyond core insurance coverage.

Intact (intactfc.com) Insights

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The Company
HQ: Toronto
18,239 Employees
Year Founded: 1809

What We Do

We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work. - Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise

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