Working Location: Hung Hom, Kowloon City
Employment Duration: Permanent / 2-Year Contract
Job Duties:
- Proactively engage stakeholders with an innovative mindset to creatively solve business problems with digital solutions, providing professional advice and determining priorities for projects as required, and challenging the status quo
- Contribute to the design and implementation of major IT and digital initiatives (e.g. CLP App / web, eCommerce, Gen AI and AI agent solutions) including the development of business case, evaluation, testing, change management and roll out
- Ensure IT applications are maintained and enhanced in a timely and efficient manner to cater for changes in the business environment and operational needs
- Support the delivery of Gen AI and AI agent projects by working with business users to identify use cases, define expected outcomes, coordinate solution design and manage adoption in a practical and controlled manner
- Work with technical teams and delivery partners on low-code and pro-code platforms such as Power Automate, Copilot Studio and Databricks to translate business requirements into scalable AI-enabled solutions
- Comfortable with managing budgets and familiar with commercial cost accounting for SaaS/PaaS/LaaS solutions
- Ensure that a proper program of security, backup and disaster recovery is in place and they are aligned with organisation standards
- Work with internal and external stakeholders to identify improvement opportunities; facilitate the adoptions of digital business solutions to enhance customer experience and operational efficiency
- Foster productive and supportive relationships and networks within and outside the organization
Requirements:
- University degree or equivalent in information technology, business or related discipline
- At least 8 years' IT experience of developing and implementing IT or digital transformation projects; previous role as Scrum Master is a definite advantage
- Ability to lead, propose and support change management projects to meet emerging business challenges
- Ability to communicate and collaborate with multi-disciplinary teams at all levels
- Technical and domain knowledge in ERP, digital customer services, e-commerce, mobile payment, mobile apps & web, and emerging AI technologies (such as SAP, Oracle, Adobe Experience Manager, Gen AI, AI agents and LLM-enabled solutions)
- Basic understanding of large language models, prompt design, AI agent concepts, responsible AI considerations and the practical application of Gen AI in business processes is preferred
- Experience in managing or supporting AI-enabled digital projects using low-code and pro-code tools, including Power Automate, Copilot Studio, Databricks or similar platforms, would be an advantage
- Excellent skills in stakeholder engagement, data analytics, innovation and problem solving
- Experience in Design Thinking is desirable
- Proficiency in spoken Cantonese, written Chinese and English
Skills Required
- University degree or equivalent in information technology, business or related discipline
- At least 8 years' IT experience developing and implementing IT or digital transformation projects
- Experience as Scrum Master
- Ability to lead, propose and support change management projects
- Ability to communicate and collaborate with multi-disciplinary teams at all levels
- Technical and domain knowledge in ERP, digital customer services, e-commerce, mobile payment, mobile apps & web, and emerging AI technologies (e.g., SAP, Oracle, Adobe Experience Manager, Gen AI, AI agents, LLM-enabled solutions)
- Basic understanding of large language models, prompt design, AI agent concepts and responsible AI considerations
- Experience managing or supporting AI-enabled digital projects using low-code and pro-code tools (Power Automate, Copilot Studio, Databricks or similar)
- Comfortable managing budgets and familiar with commercial cost accounting for SaaS/PaaS/LaaS solutions
- Excellent skills in stakeholder engagement, data analytics, innovation and problem solving
- Experience in Design Thinking
- Proficiency in spoken Cantonese, written Chinese and English
What We Do
The CLP Group is one of the largest investor-owned power businesses in Asia Pacific with investments across Hong Kong, Mainland China, Australia, India, Taiwan Region and Thailand. Hong Kong-listed CLP Holdings Limited is the holding company for the CLP Group, which has a diversified portfolio of generating assets that uses a wide range of fuels including coal, gas, nuclear and renewable sources. Through CLP Power Hong Kong Limited, the Group operates a vertically integrated electricity supply business that provides a highly reliable supply of electricity to 80% of Hong Kong’s population. The CLP Group is the largest external investor in the energy sector in Mainland China. The Group’s wholly-owned subsidiary EnergyAustralia is a leading integrated energy company in Australia, providing gas and electricity to about 2.46 million households and businesses. Apraava Energy, in which CLP has a 50% interest, is one of India’s biggest renewable energy producers with operations in power generation and transmission. CLP Holdings is included in the Global Dow – an index of the world’s leading blue-chip companies, in addition to sustainability-focused indices including the Dow Jones Sustainability Asia Pacific Index (DJSI Asia Pacific), the Hang Seng Corporate Sustainability Index Series and the FTSE4Good Index series.
