Manager, Digital Styling and Selling Initiatives

Job Description:

WHO WE ARE:

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.

YOU WILL BE:  

The Digital Styling and Selling Manager plays a critical role in driving revenue growth, client engagement, and sales performance across Saks Global’s digital styling ecosystem. This experienced people leader will oversee a team of digital stylists focused on delivering elevated styling experiences and generating high-value sales through personalized client engagement.

This role goes beyond team management—it’s about building a sales engine through performance coaching, outreach strategy, and tight alignment with business priorities. You’ll partner cross-functionally to unlock exclusive product opportunities, optimize digital selling workflows, and elevate the client experience at every touchpoint. The ideal candidate brings a strong commercial mindset, luxury service sensibility, and a passion for leading teams to exceed goals.

YOU WILL DO:

• Lead, grow, and develop a high-performing team of digital stylists, driving a culture rooted in revenue generation, service excellence, and continuous innovation.

• Own full accountability for team sales performance, establishing aggressive growth targets, defining KPIs, and driving accountability through data-informed scorecards, performance reviews, and ongoing coaching.

• Develop and execute business-driving strategies that directly contribute to Saks Global’s top-line growth, including outreach campaigns, product-focused selling initiatives, and seasonal sales acceleration programs.

• Drive personalized, high-impact client engagement strategies, ensuring stylist outreach meets service-level standards (SLAs), maintains a luxury tone of voice, and converts outreach into measurable sales results.

• Oversee content and styling standards, ensuring consistently elevated product curation, digital clienteling experiences, and conversion-driven storytelling.

• Host structured business reviews and sales-focused team meetings to align on revenue goals, highlight top-performing behaviors, and ensure team focus on highest-priority categories and clients.

• Collaborate with Merchandising, Marketing, Loyalty, and Brand Experience teams to secure exclusive product opportunities and curated assortments that fuel client interest and purchasing behavior.

• Continuously optimize workflows and outreach strategy, aligning digital selling practices with seasonal business drivers, inventory shifts, and Saks Global revenue priorities.

• Conduct regular 1:1 check-ins and business coaching sessions, identifying growth opportunities and removing barriers to performance for each stylist.

• Track, analyze, and act on weekly and monthly sales and engagement metrics, using insights to shape future outreach strategy, training focus areas, and team priorities.

• Act as a central collaborator across Saks Global selling function, sharing best practices and participating in cross-brand efforts that unlock new business and expand high-value client engagement.

YOU WILL BRING:

Required Qualifications:

• 7+ years of experience in fashion, digital selling, or client development, with a minimum of 3 years in a people management or team leadership role

• Proven track record of driving sales growth and exceeding performance targets, with experience managing KPI-driven teams in a high-touch, luxury service environment

• Expertise in digital clienteling tools, CRM systems, and virtual styling platforms, with a strong understanding of omnichannel customer behavior and engagement

• Exceptional storytelling, styling, and content creation skills, with a sharp editorial eye and deep knowledge of product curation and luxury fashion trends

• Analytical, strategic, and execution-focused, with the ability to quickly interpret performance data, identify growth opportunities, and pivot strategies as needed

• Strong cross-functional collaborator, able to influence and partner with teams across merchandising, marketing, tech, and operations

• Deep passion for customer experience and team development, with a commitment to elevating both client satisfaction and team performance in a premium retail setting

Preferred Qualifications:

• Experience working in both brick-and-mortar and digital environments

• Familiarity with competitive styling programs and a strong POV on experience design

• Comfort working cross-functionally and influencing without authority

YOUR LIFE AND CAREER AT SAKS GLOBAL:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate 

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

BENEFITS:

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). 

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.