Manager, Digital Solutioning

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Digital Solutioning

Overview
The goal of the Digital Solutioning and Innovation organization is to create, build and/or deploy Digital Products and Solutions across multiple channels and verticals around the world, driving MasterCard’s growth.
The Digital Solutioning team within this organization is chartered with engaging with digital, acceptance and issuance partners to deploy these Digital Products and Solutions, innovate with them and drive the product roadmap based on their feedback.
This is a unique opportunity for Engineers to join a growing team and shape the evolution of the payments industry, building and deploying compelling and scalable solutions while maintaining simplicity and usability.
• Are you motivated to be a part of driving a world beyond cash?
• Do you enjoy solving problems that have no clear-cut solution?
• Do you enjoy developing simple User Experiences for complex problems?
Then, this role is for you.
Role
You are passionate about deploying and implementing Digital Products and Solutions. You are adept at creating and analyzing process flows, architecture designs and implementations and like to address real world problems with engineering solutions that scale, and have the ability to work with many teams concurrently at a technical and business level. You will work closely with our global business partners, product development, technology and user experience design teams to assess, design and implement new digital products and services.
Responsibilities
• Provide solutioning support to partners’ account teams and go-to-market teams, with a focus on digital authentication
• Lead technical engagements with various partners to design and implement payment solutions that leverage MasterCard’s digital products suites
• Work with partners to articulate their business and technical requirements – must be proficient in systems, applications and software programming, testing, implementation, documentation, maintenance and support
• Influence MasterCard technology roadmap/strategy based on customer feedback
• Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts
• Determine and advance operational feasibility through problem definition, project scope
• Working closely with Platforms, Products and Engineering and with our partners, facilitate partners’ technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems
• Liaise with prototyping group to create prototypes and help with sales and/or implementation process
• Collaborate with Project Management team to provide projects scope and requirements
• File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners
• Comply with rules of engagement, including business models and data strategy and ensure that MasterCard’s interests are protected and progressed
All About You
• Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required
• Expert level technical experience in payments on the product development, processing, and/or merchant side of the business
• Prior knowledge of MasterCard Digital Payments, Information Services and Core Systems products a plus
• Knowledge of web and mobile technologies and designing and implementing software a strong plus
• A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design
• Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture
• Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment
• Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience
• Strong project management skills required; will need to handle multiple projects and initiatives concurrently
• Ability to interact and coordinate effectively with internal and external global business partners; influencing skills
• Strong research and analytical skills
• Ability to digest complex data and problems and make recommendations with sound judgment
• Ability to oversee multiple projects and initiatives concurrently
• The qualified candidate will report to the Director, Digital Solutioning
• Travel: 25%

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.