Manager, Digital & Social Communications (Americas)

Posted 18 Hours Ago
Be an Early Applicant
Los Angeles, CA, USA
Hybrid
84K-102K Annually
Senior level
Mobile • Social Media
Match Group is the global dating app leader creating meaningful connections for people around the world.
The Role
Lead social listening and reputation monitoring, manage corporate website and blog, and drive video/digital amplification for major campaigns. Support employer brand, monitor trust & safety and executive reputation, deliver analytics-driven recommendations tied to OKRs, and coordinate measurement and content across regional teams.
Summary Generated by Built In

Match Group, through its portfolio companies, is a leading provider of dating products available globally. Our portfolio of brands includes Tinder, Match, OkCupid, Hinge, PlentyOfFish, as well as a number of other brands, each designed to increase our users' likelihood of finding a meaningful connection.

 

We're looking for a Manager, Digital & Social Communications to join our team. Our Corporate Affairs team exists to build Match Group’s reputation and promote the category with users, investors, media, policymakers, and current/prospective employees. That means driving investor reconsideration, improving perception of dating apps, and positioning Match Group as the category leader. You’ll own how we listen to, measure, and show up across social and digital channels, bringing analytics, and storytelling (video, corporate website, and blog) to our highest-priority campaigns. 

 

When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL).  We think the same is true for creating the best platforms, so we work together IRL in our LA office 3 days/week.

How you'll make an impact:

    • Own social listening and reputation monitoring (via social listening tools) across earned and social channels, tracking sentiment and coverage for flagship campaigns like the Anti-Loneliness Campaign, Human Connection Hub, and Healthy Dating Campaign, and flagging risks and opportunities to leadership

    • Manage the corporate website and blog as the home for our storytelling, publishing campaign reports (e.g., our economics-of-dating report), narrative pieces, and executive thought leadership

    • Own video and digital amplification plans for major campaigns and executive moments, extending the reach of earned coverage and events (e.g., Healthy Dating Campaign, regional forums, trust and safety campaigns)

    • Support employer brand strategy across social and digital channels, partnering with HR/Talent to spotlight our people and culture.

    • Monitor social and digital sentiment tied to Trust & Safety, policy, and executive reputation moments, providing early warning on emerging issues

We could be a Match if:

    • You have 5+ years of experience in digital/social media management, corporate communications, or a related field 

    • You have hands-on experience with social listening and analytics tools (e.g., Emplifi, Meltwater, Sprinklr, Brandwatch, Google Analytics) and survey-based measurement

    • You’ve built or supported employer brand strategy and content

    • You have experience managing a corporate website/CMS and blog content

    • You’re comfortable coordinating video production and digital amplification, from creative brief through final delivery 

    • You have strong analytical skills and can turn data into clear, actionable recommendations tied to OKRs 

    • You’re comfortable working across time zones and regional teams (US, Europe, International) to keep measurement and content consistent

    • You have excellent written and verbal communication skills 

    • You hold a Bachelor’s degree in Communications, Marketing, Journalism, or a related field (or equivalent experience)

What's the team like?

    • Successful individuals in this role are proactive, organized, self-directed, and can prioritize multiple projects while maintaining strict confidentiality

    • We take joy in our work—we’re lucky to tell stories about love and human connection

    • We prioritize proactive storytelling over reactive response, while still knowing how to assess risk and respond calmly when issues arise 

    • We solve problems and assume best intent. We have honest, open conversations with teammates and partners across the business

Why Match Group?

Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer:

Mind & Body  Medical, mental health, and wellness benefits to support your overall health and well-being
Financial Wellness  Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security
Unplug Generous PTO and 14 paid holidays so you can unplug
Career  Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work
Family Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts  
Company Gatherings We host company events where our employees get to know each other and build a sense of connection and belonging!

We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic.  Period. 

If you require a reasonable accommodation to participate in the hiring process — such as during pre-employment testing or interviews — please indicate this by selecting “Yes” in the accommodation request field. We’ll reach out to discuss your needs if you're selected for the interview stage.   

#MG

Skills Required

  • 5+ years of experience in digital/social media management, corporate communications, or a related field
  • Hands-on experience with social listening and analytics tools (e.g., Emplifi, Meltwater, Sprinklr, Brandwatch, Google Analytics) and survey-based measurement
  • Experience building or supporting employer brand strategy and content
  • Experience managing a corporate website/CMS and blog content
  • Comfort coordinating video production and digital amplification from brief through delivery
  • Strong analytical skills and ability to turn data into actionable recommendations tied to OKRs
  • Comfort working across time zones and regional teams (US, Europe, International)
  • Excellent written and verbal communication skills
  • Bachelor's degree in Communications, Marketing, Journalism, or related field (or equivalent experience)

Match Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Match Group and has not been reviewed or approved by Match Group.

  • Retirement Support Employer matching on retirement savings and access to an employee stock purchase program are highlighted as standout elements. Feedback suggests this creates strong long-term financial support as part of total rewards.
  • Parental & Family Support Fully paid parental leave, fertility and family-forming support, and childcare resources are emphasized across materials. Feedback suggests these benefits meaningfully support different family needs.
  • Leave & Time Off Breadth Generous PTO, numerous paid holidays, wellness and volunteer time, and other special leave options are consistently described. Feedback suggests the breadth of time-off options helps sustain work-life balance.

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The Company
HQ: Dallas, TX
1,400 Employees
Year Founded: 1995

What We Do

Match Group is home to some of the world’s most popular dating and social discovery apps, including Tinder, Hinge, Match, and more. Match Group’s mission is to spark meaningful connections for every single person worldwide. Our diverse portfolio of apps enables connections across a diverse range of ages, genders, backgrounds, and dating goals. Our services are available in over 40 languages to users all over the world.

Why Work With Us

Match Group is united by a mission to help people find meaningful connections and fight loneliness. We’re not just building products. We’re creating friendships, marriages, and families around the world. Our culture is fueled by purpose, creativity, and a passion for what we can build together.

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