Manager, Digital Marketing & Ecommerce

This position can be remote and based anywhere within the United States. Ideal candidates will be within a drivable distance to the Dublin, OH, office.

What Digital Marketing & Ecommerce contributes to Cardinal Health
Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.
Digital Marketing & Ecommerce is responsible for developing and driving digital marketing campaigns and strategies that meet and/or exceed business objectives and provide additional insight about our customers across all digital channels.

Job Summary

The Manager, Digital Marketing & Ecommerce develops and maintains business-to-business e-commerce web applications. This job interfaces with non-technical user functions, including merchandising, marketing, and creative teams. The Manager, Digital Marketing & Ecommerce also oversees programming staff (internal and/or contract staff), ensuring that deadlines, hardware, and programming specifications are met. This position enhances site performance metrics through web analytics and makes recommendations for website content changes that will drive business growth.

Responsibilities

• Works with customers and internal teams to prioritize features, enhancements, bug fixes to the medical eCommerce experience. 
• Defines requirements for the enhancements and ensure that technology resources understand the requirements for development.
• Partners with functional teams and with IT to prioritize work/enhancements/fixes to the eCommerce experience which get released monthly. 
• Works closely with customers to get feedback
• Leads the team to write requirements for enhancements
• Prioritizes and tests enhancements once they are ready
• Provides go/No-go guidance for monthly releases
• Communicates improvements through leading monthly internal Lunch N Learns, customer focus groups, and leading of customer trainings (as needed)
• Facilitates the troubleshooting of issues, when they arise 
• Assists in testing eCommerce site features and capabilities
• Communicates information to key stakeholders across the organization including (Customer Service, EIT Help Desk, Sales, Sales Support, Marketing, etc.)
• Owns drafting internal and external communications including feature releases
• Updates and communicates the feature prioritization list to various parts of the organization
• Schedules and owns the content for the customer feedback sessions
• Updates training materials, videos, FAQs
• Establishes and manages intake process for defects and new features
• Troubleshoots and documents defects for intake process
• Assists in leading customer demos
• Serves as a people manager for 1 direct report

Qualifications

• 8-12 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Prior experience in people leadership preferred
• Familiarity with Agile methodologies
• Experience with JIRA, or similar tools

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Anticipated salary range: $103,500 - $147,900

** The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 05/09/2025 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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