Manager, Digital – B2B eCommerce Partnerships & Solutions

Company Background:

Established in 1928, Genuine Parts Company is a leading global service organization specializing in the distribution of automotive and industrial replacement parts. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 60,000 teammates. 

Position Purpose:

Reporting to the Director of B2B Digital Platforms, GPC is seeking world-class leader and manager, to join the world’s leading distributor of automotive and industrial replacement parts and value-added services operating 6,000+ locations and servicing more than 200,000 customers in the U.S and Canada.

This role will function as the Manager, B2B eCommerce Partnerships & Solutions, and lead a team, that is dedicated to growing our business, by partnering with 3rd party marketplaces, eProcurement partners, and other platforms. They will be responsible for developing and executing the eCommerce/Digital growth strategy with key platform partners (PartsTech, Epicor, Coupa, etc.), and customers (Major Accounts, regional auto repair centers, Collision chains, etc.). In addition, they will build, coach and develop a high-performing team of eCommerce / digital solution leads/analysts, who work cross-functionally to execute our eCommerce/digital sales & adoption and growth.

This leader will manage key partner relationships, including those with C-levels, helping build long-term partnerships. They will work closely with internal sales/account leads to support eCommerce/Digital deployment, adoption and growth.

This role combines digital B2B business and eCommerce technology expertise, building strong external and internal relationships, to drive adoption of NAPA/GPC solutions, increase engagement, drive best-in-class experience and eventually sales.

Responsibilities and Accountabilities: 

• Be responsible for partnerships with external eCommerce platform and solutions, in the Automotive aftermarket parts sales.
• Work closely with key partners, to build roadmaps, growth plans, and drive sales growth via these platforms/partners, via a combination of strategic and operational levers
• Guide and lead a team of solution specialists, who work closely to enable eCommerce solutions, with our key platforms and end customer
• Work closely with partners and customers, to develop digital sales forecasts, setting targets, and implementing strategies to meet or exceed sales goals
• Develop and maintain strong partnerships with customer and internal the product and technology teams to ensure seamless execution of roadmap.
• Provide leadership to the team by assisting and coordinating how to meet personal and professional goals.
• Proactively anticipating key market & customer changes/requirements with B2B Digital platform partners to continuously improve customer experience and drive more sales.
• Develop analytics on partnership status and digital integrations providing sales impact as digital processes are executed with 3rd party platforms and customers.
• Provide monthly status updates to leadership.
• Lead prioritization of roadmap based on ROI, Sales increases, Cost savings values.
• Other duties as assigned.

Location:

• GPC has two work locations to choose from, Duluth or Atlanta office.

• We offer a Flexible Work Policy that permits eligible employees to work a hybrid remote schedule.

Desired Qualifications & Experiences: 

• Bachelor’s degree in marketing, business administration, communication, or equivalent experience
• 8+ years of experience in B2B digital / eCommerce platforms experience and integrations. 3+ years’ experience in leadership role.
• 8+ years B2B Digital relevant experience (partner/channel management, integrations building, sales, operations, analytics, support)
• Superior interpersonal skills necessary to effectively interact and communicate with other team members, managers, and users.
• Ability to work and lead in a collaborative team environment.
• Excellent interpersonal, relationship building and presentation skills
• Must demonstrate a strong customer focused attitude and understand the fundamentals of customer service.
• Exceptional leadership, talent development and coaching skills.
• Demonstrated experience with analytical and critical thinking skills; ability to use data and formulate plans.
• Experience in the B2B wholesale and retail business is a plus
• Exhibit strong leadership, problem solving, and time management capabilities.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.