Manager - Development Tools & Automation

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Altice USA is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them.
Reporting to the VP of Product Operations, Analytics and Quality the Engineering Manager - Developer Tools and Automation role will manage a team of highly skilled software developers to builds to tools and processes that improve productivity, drive efficiency, and ensure the quality and reliability of our software products.
We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast!
Responsibilities

• Contribute to the creation of our strategy for software development at Altice USA.
• Establish our software development tools roadmap accelerating our development teams.
• Execute on the implementation of our tools and automation roadmap.
• Automate our end-to-end testing capabilities across all products including broadband, video, customer support and technician support tools to 80% automated test coverage.
• Introduce capabilities to do effective A/B testing of releases across test populations.
• Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster.
• Create a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes.
• Establish and gain acceptance for Key Results indicated by our development pipeline and automation test frameworks.
• Use and customize out of the box tools to instrument and monitor systems.
• Use prototypes and proof of concepts as the primary tool for deep and detailed explorations of architecture and software designs
• Prioritize and eliminate technical debt.
• Go-to advocate for developer tools and automation in the organization.
• Owns 3+ scrums with accountability for the results.
• Continue to make Altice a Developer Friendly Environment.
• Drives multi-scrum technology feasibility, delivery and quality w/ product and design partners.
• Identifies opportunities to employ non-cutting-edge technologies in new and novel ways.
• Writes clear workflow documents/emails/presentations.
• Writes thought leadership documents/emails/presentations.

Qualifications

• Bachelor's degree in computer science or related field
• Minimum five years of experience in software development, automation, and tools
• Experience managing teams of software developers
• Proficiency in programming languages (Python, Java, C#)
• Experience with Google cloud or Amazon Web Services and their capabilities
• Thorough understanding of software methodologies and DevOps practices
• Experience with the implementation and optimization CI/CD Pipelines
• Good intuition for software design, actively looking to learn from other teams and projects
• Experience with data formats and locality with performance considerations
• Demonstrated experience solving performance and data issues by applying experience/knowledge
• Completely comfortable working with live production systems, debugging issues and taking careful actions with protections against damage
• Contributes to establishing and maintaining corporate policies related to technology

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty