What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Job Description
Q2 is seeking a dynamic and experienced Technical Delivery Manager to join the Leadership Team of the Service Delivery Centre of Excellence (CoE). As part of this role, you will contribute to delivering innovative digital banking solutions to our North American Banking & Financial Services Clientele. Joining a high-performance team, you'll be at the forefront of technology, involved in implementing and supporting custom code for clients. If you thrive on problem-solving and exceeding client expectations, we invite you to be a part of this dynamic position.
**Role Overview:**
Q2 is seeking a highly skilled Technical Delivery Manager to join our digital banking division. The ideal candidate will have a strong background in IT, with a minimum of 12 years of hands-on technical experience, including at least 2 years in a managerial capacity leading a team of engineers. The Technical Delivery Manager will play a critical role in overseeing the successful delivery of our digital banking solutions, ensuring alignment with business objectives, and driving continuous improvement in our delivery processes.
**Key Responsibilities:**
- Lead and manage a team of engineers, providing guidance, mentorship, and technical expertise.
- Collaborate closely with cross-functional teams, including product management, software development, and quality assurance, to ensure timely and high-quality delivery of digital banking solutions.
- Define and implement best practices, standards, and processes for technical delivery, ensuring adherence to industry standards and compliance requirements.
- Monitor project timelines, budgets, and resources, identifying and mitigating risks and ensuring successful project delivery.
- Foster a culture of innovation and continuous improvement within the team, promoting knowledge sharing and collaboration.
- Establish and maintain strong relationships with key stakeholders, including clients, partners, and internal teams, to drive alignment and achieve business objectives.
- Stay current with industry trends, emerging technologies, and best practices, providing recommendations and insights to senior leadership.
Prior experience (hands-on experience will be an added advantage) with tools like Bit bucket, Jenkins, SQL, Nomad, Vault, Splunk, JIRA & Salesforce
**Qualifications:**
- Typically requires Bachelor’s degree in computer science, Information Technology and a minimum of 6 years of related experience; or an advanced degree with 4+ years of experience.
Typically requires 1-2 years managing and developing employees with a proven track record of technical leadership and project delivery.
- Minimum of 1-2 years of experience in a managerial role, leading a team of engineers.
- Strong technical background, with expertise in digital banking, software development, and IT infrastructure.
- Excellent communication, leadership, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Proven ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
Same as above.
This position requires fluent written and oral communication in English.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Q2 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Q2 and has not been reviewed or approved by Q2.
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Parental & Family Support — At least 12 weeks of paid parental leave for all benefits‑eligible employees is paired with Progyny fertility coverage and reimbursement for adoption and surrogacy. This breadth of family‑building support is positioned as a standout part of the package.
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Leave & Time Off Breadth — Flexible “YourPTO,” company holidays, paid volunteer time, and a sabbatical option create multiple avenues for time away. Materials emphasize flexibility over accruals, which can be valuable when team norms support usage.
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Equity Value & Accessibility — An employee stock purchase plan and a well‑regarded stock program are highlighted as bright spots in total rewards. These elements can bolster overall compensation beyond base pay.
Q2 Insights
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What We Do
Want to feel truly valued at work? Check out Q2! Our unique company culture and super-hero employees, are what sets us apart. We know how to get it done and still have fun! Q2 builds the leading mobile banking software platform serving Credit Unions, Banks (large and small), Community Banks and Financial Institutions. Our mission is to build stronger and diverse communities by strengthening their financial institutions. Q2 prioritizes innovation, collaboration and celebrating our employees who make our mission successful. Q2 is a national "Best Place to Work" Award winner 3 years running! Join our "Circle of Awesomeness"! #Q2Peeps
Why Work With Us
Nothing builds trusting, collaborative relationships like a fun atmosphere and a shared sense of purpose. Q2 is known for our collaborative, friendly and mission driven culture. We prioritize career development and employee recognition. We value our customer relationships and our global impact.
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