Our Opportunity:
At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our dedicated pet lovers!
Chewy is looking for a Manager, Data Science III to join our multifaceted and fast-paced Production Planning, Analytics & Technology (PPAT) team! This team is a division of our Short-Term Planning group, which consists of dedicated data and technology Team Members, passionate about optimizing fulfillment operations, boosting efficiency, and reducing costs through precise scientific methods and data analytics. The ideal candidate will lead and grow a team of data scientists by guiding the group's roadmap, developing programs to nurture an impactful team. You will discover new opportunities for process improvements, bridge communication between customers and data scientists, identifying and resolve bottlenecks between concurrent projects to prevent downstream issues, ensure continuous learning and development for the team, and drive partnership with senior leaders. Successful candidates will be passionate about building data science solutions for fulfillment operations and supply chain processes, preferably within the e-commerce sector, and have the ability to nurture ideas into reality. This role has a meaningful impact on the overall business, requiring the candidate to operate with a high degree of autonomy in high-stakes situations.
What you'll do:
- Lead, research, strategize, design, implement, document and communicate Data Science initiatives end-to-end, from incubation to deployment.
- Facilitate the delivery of enterprise wide, production grade, and accurate data science products by establishing and standardizing tooling and process frameworks for standard methodologies
- Investigate the design and performance of science models and facilitate the team to master full stack technical capabilities
- Perform accurate analysis using incomplete data to answer strategic business questions and support planning program development
- Lead, mentor, and coordinate the team and program managers to meet project goals and expectations
- Act as a liaison your team, partners, and senior leadership, ensuring solutions are delivered on time to meet business objectives, while also discovering areas for process improvement and deeper analysis
- Communicate accurate status updates, results, issues, impact, and risk mitigation strategies in business terminology that can be communicated to and understood by technical and non-technical leaders (including the writing of whitepapers to communicate business objectives, problems, or results)
- Actively participate in the development of the company's data science strategy and roadmap, working closely with leaders
- Provide innovative insights by staying up-to-date with growing industry trends in fulfillment, supply chain, data, and technology
What you'll need:
- Master’s degree or equivalent experience in Computer Science, Data Science, Statistics, Analytics, Supply Chain, or a related field
- A minimum of two years of leadership experience running technical teams
- 4+ years of project management or program management experience in the supply chain or fulfillment operations by supporting data science or technology teams
- Strong analytical skills and Intermediate skill level in SQL; Proficiency in statistical techniques, as well as Python or R
- Experience with data transformation and data visualization tools to work comfortably with large and multifaceted data sets and present findings to senior leaders in a concise and actionable manner
- Knowledge of Atlassian suite of tools (Jira, Confluence)
- Ability to drive innovative solutions using data science and technology in supply chain and fulfillment operations
- Excellent communication and collaboration skills, working successfully across multiple teams and partners and positively influence growth
- Confirmed leadership in a cross functional environment with decisiveness, consensus-building, and appreciation
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
