Manager, Data Platform

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers

The Manager, Data Platform will be responsible for projects involving our central data repository, cloud repository, and supporting operational data processes for the Privia Care Partners business line. This individual will work with key business stakeholders to define Privia Care Partners data needs, collaborate on these needs with the product management & engineering teams, and triage issues as they arise. This role has an opportunity to work with diverse stakeholders, including Privians supporting payer contracting, population health analytics, and medical economics, from requirements definition to launch and our vendor partners such as athenaOne.

Primary Job Duties:

• Serve as a subject matter expert and product evangelist for data components of the Privia Care Partners’ platform - primarily payer data management, non-Athena EMR data management, roster management and robotic process automation (RPA)
• Provide outstanding relationship management and product support to physician practices and business stakeholders
• Support and communicate with Product Management Team, especially with respect to escalated product support concerns and communication around product releases
• Work collaboratively with stakeholders to develop strategies to provide better data timeliness and completeness for Privia’s non-Athena practices
• Understand incoming product requests, work with appropriate internal teams to prioritize appropriately and manage stakeholder expectations
• Develop and maintain product roadmaps, quarterly goals, project plans, and other planning documentation
• Track all projects on detailed timelines to meet deadlines and work with the Product Management team throughout the product lifecycle including scope definitions, roadmaps, use cases, requirements, and testing.
• Verify product meets the business needs
• Maintain existing projects, including ensuring products are meeting the agreed upon Service Level Agreement (SLA)
• Support and create user documentation and training materials

• Strong technical skills - not a developer, but is able to investigate technical issues including strong competency in SQL and other database concepts
• 2+ years of prior requirements analysis experience, working directly with stakeholders, or 2+ years combined requirements analysis and data engineering, analytics, technical writing, or similar experience
• Bachelor’s Degree required
• Willing and able to solve problems without depending on others
• Able to describe typical sources of healthcare data 
• Must comply with HIPAA rules and regulations
• Demonstrated ability to manage projects independently
• Demonstrated ability to use technical support and operational data, such as support cases, reports, and ad hoc investigations, to identify, triage, and document the impact, priority, and resolution of a problem.

Interpersonal skills & Attributes

• Ability to work in a geographically distributed team
• Willingness to accept input from anyone on the team
• Eagerness to learn new skills and frameworks, as necessary
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Strong attention to detail
• Ability to follow and enforce processes
• Strong problem-solving skills
• Excellent written and verbal communication skills
• Ability to work and thrive in a collaborative team environment
• Adaptable and flexible

The salary range for this role is $85,000.00 to $100,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% and restricted stock units. . The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.