Manager Data Mapping (On-site)

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

• Supervisor Data Mapping
• Sr Data Mapping Validation Analyst

• Maintain stated performance level for all assigned transfer mapping and validation.
• SME and business owner for the Servicing Director Import Tool (SDI) leading the changes and direction it needs to go.
• Maintain and improve processes within the groups to ensure maximum efficiency of the staff and other company resources.
• Lead a team of 5-10 Mapping Analysts and 1-2 Supervisors to accurately and timely load all portfolios to test and production.
• Train all incoming Mapping Analysts
• Develop with management, validation routines for all Mapping Analyst
• Maintain and update exceptions to improve quality downstream.
• Maintain and update exceptions regarding transfer errors and work with the Portfolio Management and Deal Management groups to improve processes and eliminate transfer errors.
• Work in tandem with Deal Management to set the schedule for the Mapping and Activation to achieve overall transfer SLAs.
• Act as the owner for all assigned incoming servicing transfers related to mapping.
• Create, manage, and deliver reporting to senior management of the timeliness and accuracy of the group.
• Manage all mappings according to the schedule set forth by the Deal Management team.
• Ensure all timelines are adhered to meeting borrower compliance timelines.
• Collaborate with individual business units to view additional data that could be loaded in efforts to prevent manual efforts.
• Run automated review checks for all transfers at prelim and final for all assigned transfers.
• Responsible for each assigned transfer meeting the established mapping SLAs
• Balance all transfers from loan set-up prior to activation using the designed process and form.
• Perform personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties.
• Other tasks or responsibilities as assigned by management.

• Bachelor’s degree in the field of Business, Data Analysis, computer science, process improvement, project management, etc.
• 6-8 years’ experience in the field.
• 2+ years’ prior supervisory experience.

• Certain after hours/weekend work may be necessary for projects or high business volume situations.
• After hours/ weekend email monitoring to ensure internal, client and homeowner satisfaction with transfers.
• Up to 10% travel to other company locations for projects, training, etc.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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